How to fix Galaxy Tab S5e Mobile network not available error

Are you getting the Galaxy Tab S5e mobile network not available error? This post will show you how to fix this error on your Galaxy Tab S53. Most of the steps mentioned in this article are software solutions as the likely cause of the problem can either be an app bug, software glitch, or, in some cases, network problems.

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How to fix Galaxy Tab S5e Mobile network not available

Fixing Tab S5e Mobile network not available error requires a number of troubleshooting steps to be performed. If you have this error on your Galaxy tablet lately, learn how to fix below.

Tab S5e Mobile network not available error fix #1: Verify network is up and running

If you’re getting Tab S5e Mobile network not available error, it can due to the fact that there may be poor or non-existent network signal. If this error only shows up when you travelling, it can possibly be expected as the current location may be poorly covered. Simply wait until you reach a good place with better network coverage.

However, if the problem happens in a location where you previously had good signal, the cause is either due to a network issue or a device glitch. To check if it’s a network problem, use another phone that’s connected to your network. If the second device also has the same error in the same location, there may be a problem on the network-side. Contact your carrier for more support.

Tab S5e Mobile network not available error fix #2: Turn off Airplane Mode

Airplane Mode is a useful feature that allows a user to disable all network functions of their device with a tap. If it’s enabled, a device won’t be able connect a cellular network and may display the Mobile network not available bug. Make sure that Airplane Mode is turned off before doing any further troubleshooting.

Tab S5e Mobile network not available error fix #3: Refresh the system

The next troubleshooting step that you can do in this case is restart your S10. Just as apps may encounter errors from time to time, the device itself can do too. Glitches can develop as well if your phone is left to run for a long time. It is for this reason that phone users are encouraged to regularly restart their phones. Your S10 can benefit from a simple restart once every few days.

As a troubleshooting step, we recommend that you do another form of restart called soft reset. Basically, it’s a simulation of effects of the traditional “battery pull” procedure. If you haven’t tried it before, all you have to do is press and hold the Power and Volume Down buttons for about 10 seconds.

For some Galaxy S10, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 12 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow up to 90 seconds for the reset to complete.
  3. If Maintenance Boot Mode screen won’t show, then your device does not have it. Simply wait for the device to power down completely.

Tab S5e Mobile network not available error fix #4: Reseat SIM

Sometimes, the problem can come from a fault in the SIM card. This can either be in the form of a hardware defect, or account-related misconfiguration. To check if you have a bad SIM, try inserting it to another compatible phone (make sure this device works with your current network operator). If the second device shows the No Signal issue with the SIM in place, replace the card right away. Otherwise, continue troubleshooting your Galaxy Tab S5e.

Tab S5e Mobile network not available error fix #5: Manually change network mode

At times, forcing a device change to another network mode (2G, 3G, LTE/4G) can clear network bugs particularly No Signal issue. If you haven’t tried doing this step yet, try it and see what happens. Here’s what you need to do:

  1. Open Settings app.
  2. Tap Connections.
  3. Tap Mobile networks.
  4. Tap Network mode.
  5. Depending on your options, you should select the one that indicates 4G or similar to this: LTE/3G/2G (auto-connect).
  6. Restart the device and check for the problem.

Tab S5e Mobile network not available error fix #6: Reset network settings

If the problem occurred out of the blue after an update or changing some settings, it’s possible that there may be a network configuration issue going on. To ensure that your Galaxy A80 has the right network setup, you want to clear the current settings. This is usually helpful in fixing minor network bugs. Here’s how it’s done:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset > Reset network settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

Tab S5e Mobile network not available error fix #7: Clear cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your A80 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Tab S5e Mobile network not available error fix #8: Check for bad apps

If the Tab S5e Mobile network not available error happened right after installing a new app, you should delete the app and see if it fixes it. If not, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S10 is still problematic, repeat steps 1-4.

Tab S5e Mobile network not available error fix #9: Install updates

Keeping the software environment of your Galaxy Tab S5e up-to-date is important. Not only do updates bring cosmetic changes but they also fix known bugs. Although not generally known by many Android users, installing updates sometimes also bring needed fixes for known bugs. Make sure that you don’t delay the installation of any system or app updates. By default, your tablet should notify you of any available updates but in case you turn this mechanism off, it’s high time that you manually check for them.

To check for Android or system update:

  1. Open Settings app.
  2. Tap Software update.
  3. Tap Download and install.
  4. Wait for the device to check for updates.
  5. Install the update. If there’s no new update, your phone should tell you so.

For carrier-branded Galaxy S10 devices, or those that were provided by your carrier, there may not be an option to manually check for updates. All you have to do is to simply confirm if there’s a notification for an update and allow update installation.

To check for app updates:

  1. Open Play Store app.
  2. Tap More settings icon (at the upper left).
  3. Tap My apps & games.
  4. Tap Update all button.

Tab S5e Mobile network not available error fix #10: Factory reset

The final troubleshooting step that you want to do at this stage is also the most drastic. Factory reset can be an effective solution in this case if the problem is caused by a software glitch. Make sure to create a backup of your personal data to avoid losing them.

Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Tab S5e Mobile network not available error fix #11: Contact your network operator

With factory reset, you’ve now reached the limit of troubleshooting steps that an end user like you can do. If the Galaxy Tab S5e Mobile network not available error returns even after a factory reset, you’ll have to talk to your carrier so they can figure out the cause of the problem.


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