One of the best smartphones that you can buy at this time is the Galaxy S10. It’s a terrific phone that features the best in Android, both software- and hardware-wise. With millions of S10 units sold worldwide, it’s definitely a popular one. However, just like any other phone of the same caliber, it can also suffer from issues. In this troubleshooting article, we show you what you can do if your Galaxy S10 speaker has no sound, or if it’s having an audio problem.
What to do if Galaxy S10 speaker has no sound | fix for speaker no sound issue
If your Galaxy S10 speaker has no sound and you’re wondering how to begin troubleshooting the issue, then this guide should help. We include a long list troubleshooting steps that you can do in this article so hopefully one of them will help at the end. Don’t worry though, an issue like this is usually caused by a software bug or app so you’ll most likely resolve it on your own.
S10 speaker has no sound fix #1: Verify if speaker works
If your Galaxy S10 speaker has no sound, you should kick off your troubleshooting by checking if it’s a hardware issue. You can do that by performing some easy tests like using a speaker during calls or listening to music or watching videos with the speaker on. If any of these activities show that the speaker is not working, then you can proceed to the next steps below.
S10 speaker has no sound fix #2: Refresh the device
The next troubleshooting step that you must do is to restart the phone and see what happens. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your S10 using this method at least once a week to lessen the chances of bugs.
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For some Galaxy S10, there may be a slightly different way to arrive at the same method. Here’s how:
- Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
- From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.
S10 speaker has no sound fix #3: Check audio settings
If a soft reboot won’t change anything, then the next thing that you can do is ensure that all audio settings on your S10 are set correctly. If your Galaxy S10 speaker has no sound, the most likely reason for that is software glitch or app bug. In some cases though, a user may simply forget to turn on the volume or set the correct settings for an app managing the device’s audio settings. To ensure that your phone is not set to mute and has the correct audio settings, you can go under Settings > Sounds and vibration. In the Sounds and vibration panel, there are a number of items that you can change to ensure that you have all the right settings. For instance, you can select Sound under Sound mode to ensure that your S10 will make audio notifications or alerts. Try to adjust all items in this panel and see what works for you.
S10 speaker has no sound fix #4: Clear cache partition
Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe cache partition’.
- Press Power button to select.
- Press the Volume down key until ‘yes’ is highlighted and press the Power button.
- When the wipe cache partition is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
S10 speaker has no sound fix #5: Install updates
Some bugs can only be fixed by changing software codes. If your device is shows the same problem at this point, make sure that you install whatever available software update there is at the moment. If there’s no any available update at all, then simply ignore this suggestion. In order to manually check for updates, you must go to Settings > Software update. If your S10 was from your carrier, then any available update should automatically be pushed for it. All you have to do is to simply tap the notification to begin installing the update.
To check for any pending app updates you’ve downloaded through the Google Play Store app, launch Play Store then navigate to the Updates section. You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.
Don’t forget to reboot/soft reset your S10 after installing updates to ensure all new software changes are properly implemented and to prevent any app from going rogue.
S10 speaker has no sound fix #6: Check for bad third party apps
If your Galaxy S10 lost sound from its speaker after installing a new app, you should delete the app and see if it fixes it. If not, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode. Here’s how to do that:
- Press and hold the Power button until the Power off window appears then release.
- Touch and hold Power off until the Safe mode prompt appears then release.
- To confirm, tap Safe mode.
- The process may take up to 30 seconds to complete.
- Upon reboot, “Safe mode” appears in the lower-left of the home screen.
Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:
- Boot to safe mode.
- Check for the problem.
- Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
- After you uninstall an app, restart the phone to normal mode and check for the problem.
- If your S10 is still problematic, repeat steps 1-4.
S10 speaker has no sound fix #7: Turn off Bluetooth
Your S10 can only transmit audio to one channel. If it’s currently connected to a Bluetooth speaker or wireless headset, this may be the reason why there’s no audio coming from its speaker. To check if that’s the case, simply disable Bluetooth and play something via the speaker.
S10 speaker has no sound fix #8: Reset app preferences
In case there’s a default app that’s been disabled by mistake causing the bug, make sure to reset app preferences.
- Open Settings app.
- Tap Apps.
- Tap on More settings at the upper right (three-dot icon).
- Select Reset app preferences.
- Restart your S10 and check for the problem.
S10 speaker has no sound fix #9: Reset all settings
Resetting all settings on your S10 is like a factory reset, minus the deletion of your personal data and some other things. If Phone has stopped error continues at this time, make sure to reset all settings on your device with these steps:
- Open Settings app.
- Tap General management.
- Tap Reset.
- Tap Reset settings.
- Tap Reset settings button to confirm.
S10 speaker has no sound fix #10: Factory reset
If the problem remains at this point, the final troubleshooting step that you can do is to wipe the device with factory reset. If there’s an unknown software bug that causes the phone’s audio to malfunction, factory reset might help. Doing this will erase all your personal data so be sure to back them up ahead of time.
Below are the two ways to factory reset your S10:
Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu
This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons
If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.
- If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
- Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
- Press and hold the Volume Up button and the Bixby button at the same time.
- While still holding the Volume Up and Bixby keys, press and hold the Power button.
- The Recovery screen menu will now appear. When you see this, release the buttons.
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm factory reset.
S10 speaker has no sound fix #11: Get help from Samsung
If factory reset won’t resolve the issue and your Galaxy S10 speaker still has no sound, that’s an obvious indication of a hardware failure. At this point, you’ve already did all the steps that you can do on your end. This only leaves one thing: that the cause is not something that you can fix. Let a Samsung technician check the phone for you so you’ll be advised whether or not repair is necessary.