How To Fix Discord RTC Connecting Error In 2021 | NEW & Updated

Over the years, Discord has grown from a purely gaming tool to one of the best voice and video applications for everybody. The app is now being used not only by gamers but also by businesses, office workers and communities alike. However, just like any good application out there, Discord is not immune to bugs and from to time, annoying issues may occur that can totally break your experience on the app. One example of such bugs is the Discord RTC Connecting error. 

In this troubleshooting guide, we’ll explore the possible solutions that you can try to fix this problem as there’s a long list of factors that can cause it.

Why Discord may be stuck on RTC Connecting screen?

There’s a whole lot of factors to consider if you Discord is stuck on RTC Connecting screen. The causes vary widely although some of the common reasons that we’ve gathered over the years include the following:

  • random software bugs
  • home internet connection issues
  • malfunctioning network devices
  • IP-related errors
  • VPN usage
  • Discord server problems

How to fix Discord RTC Connecting error?

These are the solutions that you can do if Discord appears to be not working and won’t go past the RTC connecting screen. 

Fix #1: Restart Discord.

Refreshing the Discord app is a good way to jump start your troubleshooting. In order to fully close Discord, use the Task Manager (CTRL+SHIFT+ESC) and close the program from there. 

Fix #2: Check the Discord server status.

The next simple thing that you want to do is to ensure that the cause of the problem is not something that’s beyond your ability to fix such as a server problem.

Visit the official server status page for Discord and check if there’s any problem that affects your server region.

Fix #3: Disable Quality of Service.

If the Discord RTC Connecting screen remains after a quick restart and there’s no outages or service interruptions, go into Settings and make sure that you disable the Quality of Service option. Here’s how:

  1. Open Discord app.
  2. Go to User Settings (gear or cog icon).
  3. Select Voice and Video.
  4. Turn off the Enable Quality of Service High Packet Priority option under QUALITY OF SERVICE section.

Fix #4: Power cycle your network equipment.

Another way to fix RTC Connecting error on Discord is to ensure that your device is getting a good working IP address. Sometimes, your home network equipment may fail in leasing a new dynamic IP to devices, which may cause connectivity issues among devices involved. Fortunately, there’s an easy way to fix IP-related issues at home and that is to power cycle the devices. 

So, what you want to do now is to turn off all your network equipment such as modem, router, switches, computers, or mobile devices and wait for a few minutes before turning them back on.

If the cause of the problem is indeed related to erroneous dynamic IP address, this solution might help.

Fix #5: Troubleshoot your internet connection.

You also have to ensure that your home internet connection is good and working normally. If you have other devices that are having connectivity problems, or if they cannot connect to the internet at all, you should consider getting help from your Internet Service Provider so they can take a look at the issue. 

Keep in mind that Discord requires a decent download and upload speed, especially if you’re using it for voice chat or video call. The device that you’re using should be able to maintain a minimum of 5 Mbps for both download and upload in order for the app to work without a hitch.

If you think that you have a slow connection problem, or if your internet keeps dropping, make sure that you troubleshoot the problem with your ISP first as this can be the reason why Discord is acting up.

Fix #6: Flush DNS.

For some users, especially those that are having trouble with Discord app on Windows 10, they were able to fix the problem by forcing their computer to refresh their DNS cache. Here’s how:

  1. Press the Windows key on the keyboard or click on the Start button at the lower left.
  2. Type in “cmd” and right click on Command Prompt.
  3. Select Run as administrator.
  4. On the Command Prompt, type  in “ipconfig /flushdns” and press Enter.
  5. Restart your computer and see if Discord is stuck on RTC Connecting screen.

Fix #7: Use a different DNS.

If refreshing the DNS resolver cache did not help, a good follow through is to force the PC to use another set of DNS servers. This may help if there’s a problem with the ISP-provided DNS that you’re using. 

Fix #8: Winsock reset.

If Discord stuck on RTC connecting issue remains after changing your DNS servers, you can pull up the elevated Command Prompt again and this time perform a winsock reset. 

  1. Press the Windows key on the keyboard or click on the Start button at the lower left.
  2. Type in “cmd” and right click on Command Prompt.
  3. Select Run as administrator.
  4. On the Command Prompt, type  in “netsh winsock reset” and press Enter.
  5. Restart your computer and see if Discord is stuck on RTC Connecting screen.

Fix #9: Use a different browser.

If you’re not using the Discord app on your computer or mobile and instead uses a web browser, it’s possible that the reason for the bug may be browser-related. Try to see if switching to another browser will help. So, for instance, if you’re default browser is Google Chrome, try to use any other browser such as Mozilla Firefox or Microsoft Edge to access Discord.

Fix #10: Do not use a VPN.

Some Discord users encountered RTC connecting error when using a VPN does not use UDP (User Datagram Protocol). 

If your VPN has an option to UDP, then go ahead and see if enabling this protocol will help. In general though, consider turning off the VPN as a troubleshooting step to check if it’s the culprit.

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