How to Change Your Age on PS4

Your PS4 account age restricts access to certain games, content, and features. Here’s how to update your age settings on PlayStation 4.

Method 1: Update Date of Birth on Sony Account Website

1. Open a web browser on your phone or computer.
2. Go to id.sonyentertainmentnetwork.com and sign in with your PSN account.
3. Click on Security in the left menu.
4. Select Edit next to Date of Birth.
5. Enter the correct date of birth and save changes.
6. Restart your PS4 to apply the updated age.

Method 2: Create a New PSN Account

1. On your PS4, go to Settings > Login Settings > User Management.
2. Select Create User and then Create Account.
3. Follow the prompts and enter a date of birth that meets age requirements.
4. Complete the account setup with a valid email address.
5. Use this new account to access age-restricted content.

Method 3: Contact PlayStation Support

1. Visit playstation.com/support or call PlayStation Support.
2. Explain that your date of birth was entered incorrectly.
3. Provide proof of identity if requested (government-issued ID).
4. Ask them to update your account’s date of birth.
5. Wait for confirmation and restart your PS4.

Method 4: Adjust Parental Controls

1. On your PS4, go to Settings > Parental Controls/Family Management.
2. Select Family Management and sign in as the family manager.
3. Choose the child account you want to modify.
4. Select Applications/Devices/Network Features.
5. Adjust the Age Level for Games to allow higher-rated content.
6. Save changes and restart the PS4.

Method 5: Upgrade Child Account to Adult

1. Wait until the child account holder reaches 18 years old.
2. The account will automatically upgrade to an adult account.
3. If the date of birth was entered wrong, contact PlayStation Support to correct it.
4. Once upgraded, all age restrictions will be removed.