The Vivo V7 is a very good performer as it is able to handle most tasks very well with daily use given the fact that this device is powered by a 64-bit octa-core Qualcomm processor with 4GB of RAM support. Under normal circumstances, the Vivo V7 interface is not laggy and multitasking is carried out efficiently. Even so, this doesn’t guarantee that this phone is totally exempted from have performance issues in the future. After all, it’s just another imperfect smart device. Here in this post, we will tackle one of the prevalent issues encountered by some users of the Vivo V7 handset regarding constant lags and freezes. Keep reading to learn why these problems instigate and determine the ways on how to deal with them in the future.
For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.
Possible causes of freezing and laggy performance on your Vivo V7
Performance problems particularly on frequent lags and freezes in mobile devices are often attributed to software issues. However there are also some cases where a faulty hardware is to blame. The usual triggers would include but not limited to the following:
- Rogue apps – Similar to computer programs, mobile apps can also misbehave and/or dysfunctional at times. This can be triggered by various factors like when a faulty update is installed, malware assaults, incorrect app settings, and other conflicting apps or services. Outdated apps are most likely the one to often misbehave.
- Bad software updates – While software updates bring multiple benefits to the receiving devices, they can also contain some bugs that can inflict different types of post-update problems and errors. Even the major firmware updates can cause a device to act weird following the update file installation.
- Memory issues – Performance problems including lags and freezes are also common indications of memory problems. These along with other pertinent symptoms usually begin to surface after months or years of regular usage of your device. Nonetheless, they may also transpire earlier than expected due to other attributes. Just like when you have installed some bad apps on your device that consumes a huge amount of your phone’s internal memory.
- Corrupt data/apps – When any of your phone data or apps get corrupted, the entire system function might as well become affected. Remember that your phone works as a system, which is comprised of many interrelated apps or programs. Hence if something goes wrong with any of these apps or programs, there is a tendency for the entire system to act weird too.
- Bad SD card – External media storage like your microSD card can also be the main culprit especially if it contains some bad segments or corrupt files in it. Inserting of corrupt SD cards into your device or using any of the external files may likewise cause your device to system to crash.
- Damaged hardware – Physical or liquid damage affecting relevant components on your phone are also among the probable causes. Majority if not all hardware-related causes of lags and freezing issues in mobile devices already require service as ultimate solution.
Freezes and lags are also tied to overheating issues like when your device warms up so quickly to the point of overheating. When this happens, your phone may suddenly stop working, get stuck on any screen or become totally unresponsive.
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How to fix frequent lags and freezing issues on your Vivo V7?
Listed below are generic solutions or standard workarounds used to deal with the problem on lags and freezes that are associated with software errors on your device. You may go ahead and try any of these possible solutions before taking your phone to a service center and pay extra for service charges.
First solution: Forced restart.
A forced restart often helps resolve minor software glitches that have caused your device to freeze and get stuck on a screen. This is an alternative to a soft reset or standard restart given that your device is not responding to touchscreen inputs.
To force your Vivo V7 to restart, just press and hold down the Power and Volume Up button for a few seconds or until the Vivo logo appears.
Wait for your device to boot up completely then try to use it as you normally do and then see if the problem is gone.
Second solution: Wipe data in recovery mode on your Vivo V7.
To rule out the possibility of the problem being triggered by corrupt cached files and data in the system cache partition, putting your Vivo V7 into recovery mode to wipe cache partition will likely fix the problem. Creating a backup of your critical data is highly recommended beforehand for safekeeping. Once everything is set, follow these steps:
- Power off your Vivo V7.
- Press the Volume Up and Power buttons simultaneously for about 10 to 20 seconds.
- Release the Power button when the Vivo logo appears but keep holding down the Volume Up button.
- Release the Volume Up button when the Recovery Mode screen appears.
- Press the Volume button to scroll to and highlight Wipe data option and then press the Power button to confirm selection.
- Press the Volume buttons to scroll down then select OK.
- Press the Power button once to confirm selection.
- To backup and restore your phone system, press the Volume buttons to highlight Back and Reboot system now.
- Then press the Power button to confirm selection.
See if that fixes your Vivo V7 lags and freezing issues.
Third solution: Manage internal memory.
Uninstall unused apps and old files including messages, photos, videos, audios and other media files as they occupy a huge amount of space from your phone’s internal storage. Insufficient memory on your device can also cause frequent crashes, lags, and freezes. So make sure it still has sufficient memory space to be able to allocate more apps and services without having to bump into any performance issues later on.
If there’s a need to free up some space, then you can uninstall unwanted apps from your device. Here’s how to uninstall an app from your Vivo V7:
- Go to Settings from the Main screen.
- Look for More Settings.
- Tap Applications.
- Tap Installed.
- Select the app you want to uninstall.
- Then tap Uninstall.
Follow the same procedure with the rest of your apps to uninstall. Don’t forget to reboot your Vivo V7 once you’re done uninstalling apps to ensure the new changes are applied and likewise refresh your phone system.
Other Helpful Suggestions to consider
Update device software. The Vivo V7 smartphone originally comes with the Funtouch OS or firmware equivalent to Android 7.1.2 Nougat version. If you still haven’t installed any software update since then, give it a try this time and see if that will bring positive results. Aside from enhanced functions and new features, minor and major firmware updates like the Android Oreo 8.0 also contain bug fixes that may be the key to fixing performance issues on your device. Just be sure to backup all your critical data and personal information before updating.
- To check for software update on your Vivo V7, navigate to About menu-> Software Upgrade-> then Check for Update.
- If an update is available, tap the Upgrade Now option to download and install the update file.
- Make sure your phone has ample of battery left before you start so as to prevent any interruption later on.
Reset/restore your Vivo V7 operating system. The last option and possible solution you may consider resorting to if all else failed to fix your Vivo V7 is a full system reset or restore. This will wipe everything from your device including personal information. Thus should there be more intricate bugs or malware dwelling in any of your system folders, they should be wiped out as well. This then gives your phone a clean fresh start. Here’s how to factory reset a Vivo V7 smartphone through the Settings menu:
- Tap Settings from the Main screen.
- Tap to open Backup and Reset folder.
- Select the option to Erase all data and Reset Phone.
- If you want to erase all data on the internal storage, mark the checkbox on Reset Phone.
- Tap Erase everything to confirm.
- In the case where your phone is freezing or not responding, performing a factory reset through Settings won’t be an option. You can do a hard reset through Recovery mode instead. Here’s how it’s done:
- Hold down the Power button to power off your device.
- Simultaneously press and hold down the Volume Up and Power buttons for a few seconds.
- When the Vivo logo appears, release the Power button but keep holding on the Volume Up button.
- When you see the Recovery Mode screen, release the Volume Up button.
- Press the Volume Up/Down button to highlight or select Wipe data option.
- Then press the Power button to confirm selection.
- Press the Volume Down button scroll down to select OK then press the Power button to confirm.
- Select Back and Reboot System Now.
Wait until your phone boots up completely then you may proceed with the initial setup.
Seek Further Assistance
You may likewise opt to escalate the problem if it persists after you’ve exhausted every possible means to get your Vivo V7 back up and running smoothly as it should. There might be a more complex software issue that needs to be addressed. You may contact Vivo Hotline and seek further assistance from Vivo Support team to carry out more advanced troubleshooting procedures using some dedicated software from their end. Otherwise, take your phone to a service and have it diagnosed and/or repaired by a technician instead.
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