What to do if your Garmin Fenix 5 Plus won’t charge

Charing issues are among the most common problems you may encounter if you own an smartphone or a wearable device like your Garmin Fenix 5 Plus. They’re only as good as how long their batteries last because without power, they’re just another expensive paperweights. Some owners of the smartwatch reported that their devices no longer charge no matter what they do.

In this post, I will guide you on how to make your Fenix 5 Plus charge again. I will walk you through in troubleshooting your device to determine what the problem is and fix it. So, if you’re one of the owners of this device and are currently having similar issues, continue reading as this article may be able to help you.

Now, before we move on, if you are looking for a solution to a different problem, then drop in on our Fenix 5 Plus troubleshooting page as we’ve already solved some of the most common issues with this device. We may have already published articles that could help you fix the problem with your device. If you need more help, fill up our questionnaire and hit submit to contact us.

Now, going back to our troubleshooting, here are the things you have to do if your Fenix 5 Plus won’t charge…

  1. Clean the connectors with rubbing alcohol.
  2. Use a different cable.
  3. Plug to a different power source.
  4. Call support or bring Fenix 5 Plus to shop.

If your Garmin Fenix 5 Plus previously charged, then this problem is probably just due to dirty connectors. Use a piece of tissue paper and lightly dip it in rubbing alcohol and gently clean the connectors. After that, charge your smartwatch again and see if it charges this time.

You may also try using a different cable as it’s possible that the one  you’re using is broken or not working properly for some reason. Cable related issues may include bent or crooked pins. Another thing you may also try is connect your Fenix 5 Plus to a different power source. Try using a computer or power bank just to check if it’s still capable of charging.

Lastly, if the problem persists, call support or bring the smartwatch back to the store so that a technician can check it for you. If it’s really defective, it may be replaced with a new unit.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!


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