When a WiFi connection starts to keep dropping, the problem could be with your network device or your phone. That’s the reason why you need to troubleshoot your phone to be able to determine the cause of the problem as well as fix it. Some owners of the Samsung Galaxy A50 have encountered this problem, so we’ll have to address it to know what the problem really is.
In this post, I will enumerate the possible solutions to this problem but there could only be one procedure that will work for you. Most of the time, this is a pretty minor problem and you should be able to make your Galaxy A50 work again after doing one or a couple of procedures. So, read on to learn more.
Troubleshooting a Galaxy A50 with WiFi connection that keeps dropping
In this guide, we will try to consider all possibilities and rule them out one after another. With that said, here’s what you need to do about your phone that keeps dropping its WiFi connection…
Force restart your phone
When it comes to fixing problems that may have occurred without apparent reason or cause, the forced restart should be the first thing that you have to do. It’s because this problem can be due to a minor firmware-related issue and a forced restart will be able to fix it. What it does is simulate battery removal and that will refresh your device’s memory and reload all apps and services. This is how it’s done:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
When your phone has finished rebooting, try to see if the WiFi connection still keeps dropping.
Restart your network device to fix WiFi connection issue
When it comes to issues like this, it’s always possible that the problem is with your network device as they, too, need to be refreshed every now and then. There are times when a router stops broadcasting signal which may result in an intermittent connection. So take a little time restarting your network devices. Here’s how you do that:
- Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
- Leave it without power for a minute or two.
- After that, plug it back into the wall outlet or reconnect the cord.
- Wait for the device to become online and then let your phone reconnect to it.
If the WiFi connection is still unstable even after this, then move on to the next solution.
Reset the Network Settings
After making sure that the problem is not with your network device and if your other devices have a stable WiFi connection except your Galaxy A50, then this is what you need to do next. You have to reset the network settings to refresh all network services. This has been proven effective in fixing problems like this. Here’s how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and tap General management.
- Touch Reset.
- Tap Reset network settings.
- Tap Reset settings.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Reset.
After resetting the network settings of your device, try to find out if the WiFi connection still keeps dropping or unstable. If so, then move on to the next solution.
Factory reset your phone
As long as the problem is not with your network device or the hardware of your phone, then you should be able to fix this issue by doing the master reset. I have personally encountered similar issues in the past that may have been a result of a firmware problem. But prior to the reset, make sure to create a copy of your important files and data as they will be deleted. After the reset, remove your Google account so that you won’t be locked out. When ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release the keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
When the reset is finished, set up your Galaxy A50 as a new device. Most of the time, this will fix a problem like this, however, if it persists for some reason, then it’s time you had your phone checked.
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