One of our readers reported that her Galaxy S20 drops Wi-Fi connection intermittently after an update. Since the phone was released, there hasn’t been any major updates yet since it was released running on Android 10 with One UI 2. So any updates that were rolled out have been minor or just security patches.
The thing about this problem is that the issue may not be with the phone. There’s always a possibility that it’s a network issue considering the fact that for the Wi-Fi network to be stable, the router should also work perfectly every time. However, electronic devices aren’t perfect, so you can always expect that issues like this may occur every now and then.
In this post, we will tackle this problem considering all the possibilities and ruling them out one after another until we can determine the cause and hopefully be able to fix it. So continue reading as we may be able to help you fix the Wi-Fi issue with your galaxy s20.
Fixing A Galaxy S20 That Keeps Dropping Wi-Fi Connection
Time Needed : 8 minutes
Connection-related issues aren’t really that serious. In fact, you may be able to fix this problem by doing even the most basic troubleshooting procedure. With that being said, here are the things you need to do:
- Force restart your phone and reboot your router
Connection issues that occurred all of the sudden without apparent reason or cause can be due to a minor firmware problem or the network device itself just needs to be refreshed.
Thus the first thing that you need to do is to force restart your Galaxy S20 to refresh its memory and reload all its services. Here’s how you do that:
1. Press and hold the volume down button and the power key for 10 seconds.
2. Your phone will turn off and power back on.
3. When the S20 logo shows, release both keys and wait until your device has finished rebooting.
While waiting for your phone to finish booting up, follow these steps to reboot your router:
1. Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
2. Leave it without power for a minute or two.
3. After that, plug it back into the wall outlet or reconnect the cord.
4. Wait for the device to become online and then let your phone reconnect to it.
After this, observe your phone’s performance to see if it still drops its Wi-Fi connection.
- Reset the network settings of your Galaxy S20
If the first solution did not fix the problem but your other devices don’t have issues connecting to the same network, then you have to reset the network settings of your phone.
This will bring all the network settings back to factory defaults and fix any possible connection issues you have. Such a procedure has already been proven to be effective against issues like this.
Follow our guide on how to reset the network settings on your Galaxy S20 so that you’ll be guided properly.
- Factory reset your device
This is gonna be your last resort in the event that the second procedure also fails to fix the problem. As long as it’s just an issue with the firmware or some services, a reset will be able to fix it.
However, before you actually reset your phone, make sure to create a copy of your important files and data as they will all be deleted and you may not be able to retrieve them after.
When ready, choose either of the procedures below:
How To Factory Reset Galaxy S20
How To Hard Reset Galaxy S20 | A Master Reset Guide
- Android 10, One UI 2
- Galaxy S20
And that’s what you need to do if your galaxy s20 drops Wi-Fi connection randomly or frequently. Again, it’s very important to check your network connection using other devices because if the reset can’t fix this issue, there’s always a possibility that it’s a problem with your router or network device.
ALSO READ: Galaxy S20 Randomly Lags? Here’s The Fix!
You may need to call your Internet Service Provider if the problem persists, or have the phone checked after making sure it’s not a network issue.
I hope that we’ve been able to help you one way or the other.
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