The #Samsung #Galaxy #A7 is a premium looking mid range smartphone that has most of the features found on the company’s flagship line. The 2017 version of this phone uses glass on both its front and back part on an aluminum frame. It has a 5.7 inch Super AMOLED display with a Full HD resolution which makes it a good device to use for viewing various multimedia content. The phone is equipped with a 16MP camera at f/1.9 allowing it to capture great photos even in low lighting conditions. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy A7 camera photos are corrupt issue and other related problems.
If you own a Samsung Galaxy A7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Galaxy A7 Camera Photos Are Corrupt
Problem: hi. i have several pictures in my camera folder (card) which are corrupt. they have a gray block over them. most times the thumbnail looks different than the actual picture. and often the picture will alter in appearance when i open it. i have restarted and updated the phone. they are still corrupt when i send them to the computer. are these pictures lost forever or can i fix them?
Solution: If the photos are still corrupted even when being read by the computer then these files are most likely lost already and can’t be recovered. To prevent this from happening again I suggest that you replace the microSD card that you are using on your phone. This microSD card most likely has developed corrupt sectors which is why the photos stored in it are damaged.
If you are not using a microSD card on your phone then I suggest that you backup your phone data then do a factory reset as the problem could be caused by a software glitch.
Galaxy A7 Camera Photos Have Exclamation Mark
Problem: I have had my new phone 2 weeks, took a few photos, everything looked great always use auto setting as easiest. Went away short break, took a few photos, as I was taking them, they were showing up in the preview, but then when I went back in to view them, all the grids were showing a grey empty box with an ! Mark on it tapped to try and view photos, but nothing, left it for a while tried to view in both my gallery and google photos, as I automatically back them up there as well, same issue. So I left it for over 24 hours even turned off my phone and restarted, in the end I gave up, and deleted the corrupt photos. Just wondering if this has happened to anyone else? Oh by the way it also happened once on my samsung s7 edge took over 100 photos that day of a sand sculpture theme park, only to check my photos later, for them all to have same happen above. In the end I deleted them too. I have a wedding in just under 3 weeks, I don’t want same to happen again. Any suggestions welcome
Solution: To prevent this issue from happening again I suggest that you format or replace the microSD card you are using in the phone as this card could be causing the problem.
There’s also a possibility that a software glitch is causing the problem. If this is the case then you should proceed with the steps listed below. After performing a step immediately check if the issue still occurs. If it does then proceed to the next step listed below.
- Clear the cache and data of the camera app from the application manager.
- Wipe the cache partition of the phone from the recovery mode.
- Backup your phone data then do a factory reset.
Galaxy A7 Shuts Off When Using Camera
Problem: I have a Samsung Galaxy A7 that my friend gave me a year ago when he upgraded. My phone has been great until a few months ago. The battery was draining very fast, so I assumed I needed a new battery and had it replaced at a service center. The battery life was better, but now I noticed it’s draining fast again. I go into app manager and stop the apps when not in use, but the battery is still draining faster than it was. I live in Georgia where it has been really hot lately and my boss does not allow phones inside, so I have to leave my phone in the car. It wouldn’t be any better if I left it in my pocket at work because I work in a hot warehouse. Also, when I try to take a picture (regular or selfie) or video, but phone shuts off and will not turn on by the power button.. I have to wait a few seconds then restart the phone for it to work. I removed my SD card because I thought it was bad. My service is AT&T Phone. I don’t know if that matters. Thank you
Solution: The constant exposure of your phone to heat might have accelerated the degradation of your phone battery. When the phone shuts down when using the camera the main culprit is a faulty battery. You can however check if this is caused by a software glitch by doing a factory reset. Make sure to backup your phone data before doing the reset. If the issue still persists then you should have the phone checked at a service center.