The #Google #Pixel is a flagship phone released in 2016 that replaced the Nexus line of devices. This is a phone designed by Google that aims to deliver the best possible Android experience. This device sports a 5 inch AMOLED display with a 1080p resolution Under the hood is a Snapdragon 821 processor paired with 4GB of RAM which makes the phone run smoothly. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Google Pixel keeps on restarting after overheating issue and other related problems.
If you own a Google Pixel or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Google Pixel Keeps On Restarting After Overheating
Problem: Hello! I have a google pixel 1, and I am having a serious issue with it. I went to the beach and left it in a bag, where it overheated so much that it began to restart itself. It just goes in a loop: white google screen for about 15 seconds, and then all black screen for about 7 seconds. It has nothing to do with battery, and I’ve tested all your methods. when i try to go into recovery mode, it goes into the same loop. when i try to open safe mode, it goes into the same loop. the only things i can do with it is power it all the way off, view barcode, restart bootloader, and select start, which when selected, puts the phone into the loop of restarting itself. thank you for your help!
Solution: It looks like the heat might have damaged some component inside the phone resulting in this issue. The best thing that you can do right now is to make sure that the battery has sufficient charge by charging the phone for at least 20 minutes using a wall charger. Make sure that the phone is off when you charge it. With the phone still connected to the charger check if you can turn it on. If it does turn on then try disconnecting the device from the charger.
In case the issue persists then try accessing the recovery mode then do a factory reset. Take note that this will erase your phone data.
- Make sure that the phone is off.
- Press and hold the Power+Volume Down buttons until bootloader mode (image of an Android with Start above it) appears, then release.
- Select Recovery mode.
- If an image of a broken Android with “No Command” printed on the screen appears , press and hold the Power button. Press the Volume Up button once. Then release the Power button.
- From the Android Recovery screen, select Wipe data/factory reset.
- Select Yes.
- Select Reboot system now.
If this does not fix the problem then you will need to bring the phone to a service center and have it checked.
Google Pixel Battery Drains Quickly
Problem: Hi, This is actually about a Pixel issue, I’ve had the phone for 2 years and decided to replace the battery as it was now requiring 2 charges a day to operate. The new battery hasn’t performed any better and I’m wondering whether the technician really replaced the battery at all. Is there a way to check a data record on the phone that might verify whether it is a new battery or just the old one? I want to try doing a factory reset but not if it wipes out any record of whether the technician was dishonest. Thanks in advance
Solution: You can try to download an app over at the Google Play Store ( such as AccuBattery) that can measure the exact capacity of the phone battery. You will also get to know the other data of the phone battery such as its health as well as the battery wear. In case the results are not good then the replacement battery might have an issue in which case you will need to have this checked and possibly replaced at a service center.
In case the results show that the battery is healthy then you should consider doing a factory reset as the problem could be caused by a software glitch. Make sure to backup your phone data before doing the reset.
Google Pixel Does Not Turn On
Problem: Hi! I bought a Google Pixel which has now a problem, that it doesn’t turn on again. I tried all your tricks you got on your homepage, like recovery mode, hard reset with power-+V-down. I still can’t enter any menu. Even the Google Logo doesn’t show up. All I get is randomly a small blue “Recovery booting …” in the top left corner, which ends after around 30 seconds and slipping back to a black screen. And after ~10 sec. the blue font is getting back for another +30 seconds. Sometimes a colored circle shows up in the mid of the screen which says “Installing System Update”. But then again the screen turns black. Only these two things are randomly shown on the screen. I got no sim card in the phone. I just tried everything I found on the www. Do you know any other tricks? Maybe if there is a possibility to get another connection done by usb, so I could flash the firmware? thanks for every hint!
Solution: The best thing that you can do right now is to make sure that the phone battery has sufficient charge by following the steps listed below.
- Clean the charging port of the phone using a can of compressed air.
- Charge the phone for at least 20 minutes using a wall charger.
- In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port.
Once the phone has sufficient charge press and hold the power button for at least 10 seconds. If the phone does not turn on then you should bring this to a service center and have it checked as this could already be caused by a faulty hardware component.