How To Send A Nintendo Switch For Repair | NEW in 2024!
Some Nintendo Switch problems are not fixable on a user’s end. If you have a Nintendo Switch that won’t power on, overheating due to bad hardware, freezing or lagging even after basic troubleshooting, you may need to send it for repair.
If you have recurring problem and you’ve already exhausted all troubleshooting, repair may be the last option.
Is Nintendo Switch repair free?
All Nintendo consoles including the Switch have a standard 1-year or 12-month warranty. If your console has stopped working, or has a problem that can’t be fixed on your end within the standard warranty period, repair should be free.
Nintendo warranty may be voided though if your console has a physical damage. So, for example, if your Nintendo Switch has stopped working after you dropped it and there’s visible damage on the screen, repair for your console will not be free.
In some cases, external damage on the console may even be a reason that repair will be carried out, even if you’re willing to pay for it.
How to contact Nintendo support?
If you’ve decided to send your Nintendo Switch for repair, you’ll need to reach out to Nintendo customer support team. While some physical Nintendo stores may help you with your repair request, they may still need to refer you to their online or phone support team.
To save time, you can simply visit the official Nintendo website, select your region, and pick the type of support you want to talk to.
Nintendo no longer support email customer service but you can make use of the following type of support teams:
- chat,
- SMS/text message, and
- phone.
Nintendo repair letter or shipping label.
Before you mail your console to your region’s Nintendo Repair Center, you’ll need to wait for the shipping label or repair letter from them. This will be sent to you via email after you’ve successfully set up a repair request via chat, text, or phone.
NEVER send your console without the repair letter as that can lead to problems. There’s a chance that your console may not even reach Nintendo.
Keep in mind that the repair letter will remain in Nintendo’s system for 180 days. Make sure that you send your Switch within this timeframe to avoid problems.
If the 180-day period has passed, you’ll need to contact NIntendo again to set up for a new repair request. Again, make sure that you wait for the shipping label from them.
Sometimes, it can take several days for Nintendo to email you the shipping label. This is because they’ll have to make sure that their repair center is notified and be ready for the repair.
Once you receive the shipping label, you can print it so you can attach it later on the box.
How to set up repair for your Nintendo Switch?
Suggested readings:
- How To Block Kids In Nintendo Switch eShop| Enable Password | 2020
- How To Fix A Suspended Nintendo Account | NEW 2020!
- How To Save Animal Crossing Island Data To The Cloud | NEW 2020!
- How To Save Nintendo Switch Battery When Playing Animal Crossing
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.