One of the older generation flagship models that’s still getting support these days is the #Samsung #Galaxy #S5. Released in 2014 with high end specs, this device is still able to smoothly run any app available at the Google Play Store without any issues. Those who are using this model are quite pleased with its performance and reliability. Although this is one of the dependable models out in the market there are instances when issues can occur on the device. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 does not switch on if not connected to charger issue & other related problems.
If you own a Samsung Galaxy S5 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
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S5 Does Not Switch On If Not Connected To Charger
Problem: It does not switch on if it is not connected with the charger. Once i put it on charger it switches on and works normally. When i take it off it shuts down. However sometimes when it is not on charger it works normally unless i open camera or any other specific application like snapchat or facebook messenger. I do not know what to do. Is it a battery problem? or is it a hardware issue? your quick reply will be appreciated.
Related Problem: My samsung galaxy s5 only works when it’s charging it then I unplug it and it turns off and then I hold the power button and it turns on and off and only showing the samsung galaxy s5 powered by android screen and also vibrates is their any way that that my phone can be fixed
Solution: One of the main causes of this type of issue is a faulty battery that does not hold sufficient charge anymore. This is usually the case if the battery has already undergone several hundred charge cycles. Try replacing the battery with a new one then check if the issue still occurs.
If the problem still persist despite using new battery then the next thing to do is to verify if a glitch in the phone software is causing the problem. For this you will have to backup your phone data then do a factory reset.
If the above steps fail to fix the issue then this might already be caused by a component inside the phone that’s damaged. If this is the case then I recommend that you bring your phone to a service center and have it checked.
S5 Screen Is Off
Problem: I have a Samsung Galaxy S5. The screen is dark, but phone will power on and off. Phone vibrates, gives notifications, and when I can pick out the numbers even though the screen is black, I can actually make a call, so touch is working. Removed battery for 30 min and replaced. No change. Power on and off – no change. Three button reset – phone vibrates, but does not come on. Every now and then a small dot of white will flicker on and off on the screen. Haven’t dropped or otherwise harmed the phone. Took it out of my pocket, found it was on, powered it off, and the screen hasn’t come back on since. Phone was purchased 6 months ago.
Solution: It’s very likely that this problem is caused by a damaged display or a loose connection between the display and the phone’s motherboard. Try restarting your phone in recovery mode. If the screen works in this mode then the issue might be caused by a software glitch. If this is the case then you should perform a factory reset from here. Take note that this deletes your phone data. If the screen still does not turn on even in recovery mode then you need to bring your phone to a service center and have the display checked. Worst case scenario is that you will need to have this display replaced.
S5 Screen Shuts Off
Problem: I was texting my cousin and all of a sudden my Samsung Galaxy s5 screen shut off. It wont turn back on and I have removed the battery and done everything. The lights turn on and the sound is still on when I get notifications but it won’t work. Even when I restart the phone, I can hear it restarting but the screen just stays black. What should I do?
Solution: This is a similar issue to the one we addressed above. If you can hear the notification sounds but the screen does not turn on then it’s possible that the display is damaged. To troubleshoot this try checking if the issue is caused by a glitch in the phone software by starting the phone in recovery mode. If the screen works in this mode I recommend that you do a factory reset. Make sure to have a backup copy of your data before doing this. If the screen doesn’t work even in recovery mode then you should bring your phone to a service center and have it checked.
S5 Only Charges With Wall Charger
Problem: The device charges via the original Samsung cable and wall plug but when I try and charge it from the car it does not work. The car charger port is fine and I have tried this with a cigarette lighter socket and cable in my bmw to which it use to work ok and just the cable onto the USB port on a new fiesta. On the bmw I don’t get anything, on the fiesta it would make the charging sound and then the same sound again as if the power source has been disconnected, it would do this constantly. The charging port and charging socket are free from dirt. I think it is likely to be a possible issue with the latest update I am on 6.0.1 Any help would be great.
Solution: There’s a possibility that one of the pins ( the one that’s assigned for low voltage charging) of your charging port is damaged. You should however check if the update is causing this issue by backing up your phone data and doing a factory reset. Once the reset is complete try to check if the issue still occurs. If it does then you might need to have the charging port assembly of your phone replaced. Have this checked at a service center.
S5 Not Turning On After Drop
Problem: Hello, I have a Galaxy S5 that had its display and touchscreen recently changed. Although I put a screen cover for protection and a rubber cover, I dropped it today and it immediately shut down. When I tried to turn it on again I had no response. It charges and it’s showing me 64%, so the display is working, but no response from the power button. I tried to drain the device by holding the power button pressed without the battery but no effect. It has been through service recently due to the replacement of the touchscreen. Has a circuit of the power button been unsoldered or ruptured? Do you have any idea or advice? Please help with some information. Thank you.
Solution: It looks like the connection between the power button and the phone’s motherboard might have become loose. I recommend you bring this back to the service center and have it checked.
S5 Intermittent Charging
Problem: my s5…..whether it is plugged in and charging or not……alternates between showing that it is charging, and showing that it is not charging. When i have it plugged in……For about 8 seconds it will show it is not charging, and then for 8 seconds it will show that it is charging When not plugged in…..For about 8 seconds it will show it is not charging…the screen will start to go to sleep, and just before it does, it , will show that it is charging. I have taken battery out. I have tried multiple chargers. I have tried to make sure the charging port is clean and free of dust/debris.
Solution: The following troubleshooting steps listed below are what you need to do to address this intermittent charging issue.
- Make sure that the charging port is free from dirt or debris. Clean this port using a can of compressed air or by blowing into it using a straw.
- Try using a different charging cord
- Try using a wall charger
- Try charging your phone using on your computer USB port. If it charger without any problem then you have to bring the phone to a service center and have the port checked as it only allows low voltage charging.
- Backup your phone data then do a factory reset.
If the above steps fail to fix the issue then bring your phone to a service center and have it checked.
S5 Screen Not Turning On After Drop
Problem: I recently dropped my phone a small distance , about 1 foot. When I turned it on, it had a static screen like a TV. I read forums on how to fix this, and the static screen was gone but now I had a black screen but everything on my phone was still working. I could still unlock my phone but the screen was just dark. I tried to blindly turn up the brightness but that wasn’t it. I then tried to remove the battery and put it back in, but that just returned my screen to static. What should I do?
Solution: It looks like the display might have been damaged by the drop or its connection to the motherboard has become loose. Try restarting your phone in recovery mode and check if the display works in this mode. If it does then the issue might be caused by a software glitch. You will then need to do a factory reset from here. Take note that this erases your phone data. If the screen doesn’t work even in recovery mode then I recommend that you bring your phone to a service center and have it checked.
S5 Not Turning On After Getting Wet
Problem: I dropped my phone in the toilet accidentally and I put it in dry rice. it wasn’t charging at all but after the rice it had charged for one night and now it won’t charge anymore. It’s completely dry and I have used 3 different charging cables. Nothing looks like it is stuck up there. Think you know what the problem is besides me dropping it in the toilet?
Solution: Try replacing the battery with a new one as the battery you have right now might be water damaged. If the issue still remains even with a new battery installed then it’s possible that water might have damaged some component inside the phone. I recommend that you bring your phone to a service center that does board level repairs and have it checked.
S5 Gets Extremely Hot When Charging
Problem: Hi! I just got a new galaxy this spring so it is only a few months old and i haven’t had any major drops and no water damage. I was watching youtube videos when my phone screen went black. It is no longer responding to any buttons or to being charged (lighting up, etc.). I left it on the charger to see if it was a battery issue and the phone got extremely hot, painful to touch. Any help is appreciated, I just don’t want to lose my pictures.
Solution: If the phone gets hot when charging then there’s a shorted circuit somewhere. Listed below are the recommended troubleshooting steps for this issue.
- Clean the charging port of your phone using a can of compressed air. Make sure that it doesn’t have any dirt or debris.
- Try using a different charging cord.
- Try using a different wall charger.
- Replace your phone battery.
If the above steps don’t fix the issue I recommend you bring your phone to a service center and have it checked.
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