How to Reset Access Point Names (APN) Settings on Galaxy S20

Need help restoring the default APN settings on your new Samsung smartphone? I’ve created a quick guide for you to follow. Here’s how you reset the Access Point Name (APN) settings on the Galaxy S20.

APN or Access Point Name refers to the settings that a smartphone reads and utilizes to set up a gateway connection between your carrier’s cellular network and the public internet. Generally, APN settings are modifiable by end-users and so they could end up being messed up. When that happens, the phone’s network connectivity features will likely be affected and thus, relevant issues arise.

Thankfully, smartphones are also programmed with a reset button that can be used whenever things go wrong. In this walk-through, we will tackle the Galaxy S20’s APN reset button. Read on for more detailed instructions.

Easy Steps to Reset Access Point Names (APN) Settings on Galaxy S20

Time Needed : 5 minutes

The following steps demonstrate the process of resetting and restoring the Galaxy S20 APN settings. Feel free to refer to these subsequent steps in case you need some help carrying out this reset on your new Samsung smartphone. I’ve also provided individual screenshots you can use as visual references, in case you’re baffled with the textual instructions. Here’s how it works.

  1. From the Home screen, launch the Settings app.

    The Settings app icon is usually found among other app shortcuts in the Apps viewer, which can be accessed by swiping up from the bottom of the Home screen.
    An alternative way to access the Settings menu is through the notification panel.


    reset access point names apn settings galaxy s20 - settings

  2. Then tap Connections from the Settings menu.

    A new screen for Wi-Fi, Bluetooth, Airplane mode, and Data usage settings will be displayed next.

    reset access point names apn settings galaxy s20 - connections

  3. Scroll down and tap Mobile networks.

    As the name implies, the Mobile networks menu is where you can access and modify cellular-network related features and options including data roaming, VoLTE, network operations and APN.


    reset access point names apn settings galaxy s20 - mobile networks

  4. Tap Access Point Names to continue.

    On the next screen you will see the current APN used for the phone’s internet and the IP Multimedia Core Network Subsystem (IMS) in use.
    The information you see in this menu may vary depending on the cellular network or SIM card installed on your phone.


    reset access point names apn settings galaxy s20 - apn

  5. On the Access Point Names (APN) screen, tap the quick menu icon.

    This icon is represented by a triple-dot figure located on the upper-rightmost corner of the screen right next to the Add menu.

    reset access point names apn settings galaxy s20 - apn quick menu

  6. Finally, tap Reset to default.

    This is the pop-up option you’ll see after tapping the quick Menu icon.

    reset access point names apn settings galaxy s20 - apn reset

Tools
  • Android 10, One UI 2.0 and later
Materials
  • Galaxy S20, Galaxy S20 Plus, Galaxy S20 Ultra

Resetting the APN is one of the recommended solutions when dealing with network-related issues including those affecting internet connection and services. 


Another way to reset the APN settings is through a network settings reset. When this reset is carried out, all saved Wi-Fi networks along with their passwords, Bluetooth connections, mobile data limits, app data restrictions, tethered interfaces, APNs and other relevant settings will be deleted and restored to default. Other saved information including personal data saved on the internal memory of the phone won’t be affected. That said, there’s no need to back them up.‘

If you can’t change the APN settings because it’s locked or grayed, contact your carrier or network service provider for further assistance. Some carriers imposed APNs that can’t be modified and therefore, it’s disabled on your device.

And that covers everything in this tutorial. Please keep posted for more comprehensive tutorials, tips and tricks that will help you make the most of your new Samsung galaxy s20 smartphone. 

You can also check out our YouTube channel to view more smartphone video tutorials and troubleshooting guides.

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