How To Fix Pixel 11 Pro Stuck In A Boot Loop (2026)

Your Pixel 11 Pro keeps restarting on the Google logo, or shuts down partway through setup.

A few owners have reported this, mostly after a factory reset, and Google has not announced a software fix.

The steps below come from Google’s own Pixel support pages and show what to try before asking for a replacement.

Quick answer: how to stop a Pixel 11 boot loop

Step	What to do	Where Google describes it
Force restart	Hold Power about 35 seconds, then wait about 2 minutes	Pixel won’t turn on help
Charge first	Plug in for 10 minutes and look for the battery icon	Pixel won’t turn on help
Safe mode	Hold volume down while the animation starts	Safe mode help
Recovery reset	Volume down plus Power for up to 30 seconds, then wipe data	Fastboot reset help
Pixel repair tool	Connect to a computer at pixelrepair.withgoogle.com	Pixel restarting help
Replacement	Start a repair at store.google.com/repair	Pixel won’t turn on help

Try them in that order, because the last steps wipe the phone.

What are Pixel 11 owners reporting?

Date	Source	Report
August 25, 2026	Android Authority	Pixel 11 Pro shut down during setup after a factory reset, whenever it joined Wi-Fi or signed in
September 9, 2026	Android Authority	Pixel 11 Pro stuck in a boot loop after the screen blanked during a reset

Android Authority said similar reports appear on Reddit and Google’s support forums, but it was too early to call this a widespread defect.

It also reported no official fix and said the cause could be software, hardware or a small batch of units.

Charge the phone, then force restart it

A low battery can look like a loop, so rule that out first.

Plug the phone into a Google 30W USB-C adapter or a 30W or higher PPS adapter.
Wait 10 minutes and check for a battery icon.
Press and hold Power for about 35 seconds, then wait about 2 minutes.

Google says a fully drained phone can show no response for up to 25 minutes while plugged in.

Boot into safe mode

Safe mode turns off downloaded apps, so it shows whether an app is behind the restarts.

Turn the phone off.
Press the power button.
When the animation starts, press and hold volume down until the phone starts.
Look for “Safe mode” at the bottom of the screen.

Android Authority’s Pixel 11 Pro still shut down in safe mode, so a loop that continues there points to something other than an app.

Check the cable, adapter and case

Google says to remove the phone case and clear any dust or lint from the charging port.

Test the cable and adapter by charging another device, then try a different cable or adapter.

A “Check charging accessory” notification means the cable or adapter may be damaged or unsupported.

Install the latest system update

If the phone boots long enough, open Settings > System > Software update and install any update.

Google also says problems can occur when less than 10% of storage is free, which you can check under Settings > Storage.

Android Authority’s author sideloaded the latest official update through recovery and ADB without errors, but the shutdowns continued.

What if safe mode stops the restarts?

Google says that if the problem goes away in safe mode, a downloaded app is the likely cause.

Restart the phone normally.
Delete recently downloaded apps one at a time.
Restart after each deletion and check whether the restarts stop.

To leave safe mode on a Pixel 6 or later, hold Power and Volume Up for a few seconds, then tap Restart.

Safe mode also turns on airplane mode, so switch it off to use Wi-Fi, GPS and calls.

Check whether the phone is overheating

Some owners reported phones getting unusually warm during setup, according to Android Authority.

Once the phone stays on, go to Settings > Battery > Battery diagnostics > Phone is very warm, which Google lists for Pixel 6a and later.

Remove the case and any accessory first, and let the phone cool in a normal room.

Try Google’s Pixel repair tool

Google’s preferred fix for a phone stuck restarting is to connect it to a computer with a USB cable.

Back up your data first if you can.
Connect the phone to a computer with a USB cable.
Go to pixelrepair.withgoogle.com and follow the on-screen steps.

Back up before you reset

Google says a factory data reset erases everything on the phone, although your Google Account data can be restored.

If the phone will not stay on long enough to back up, the Pixel repair tool and a replacement request are the other routes.

Factory reset from recovery

Use this only if Settings is out of reach, because it erases everything on the phone.

Power the phone off.
Hold Volume down and Power for up to 30 seconds until the Fastboot screen appears.
Choose Recovery Mode with the volume buttons and press Power.
At “No command,” hold Power, then briefly press Volume up and release both.
Pick Wipe data/factory reset, then Factory data reset.
Choose Reboot system now.

If the phone restarts instead of reaching Fastboot, Google says to power off and try again.

When to ask for a repair or replacement

Android Authority’s advice for affected Pixel 11 Pro owners was to contact Google Support and request a replacement.

Check your warranty status at store.google.com/us/my-devices.
Start a repair at store.google.com/repair.
Post questions to the Google Pixel Help Community.

Android Authority said Google appeared to be offering easy swaps to some affected customers, but did not have a confirmed statement.

Which fix do you need?

Symptom	Try this	Section
Phone shows nothing	Charge 10 minutes, hold Power 35 seconds	Charge and restart
Loops on Google logo	Safe mode, then update	Safe mode
Shuts down during setup	Pixel repair tool, then recovery reset	Pixel repair
Warm during setup	Remove case, cool down	Check heat
Loop survives every reset	Warranty repair or swap	Repair or replacement

Sources: Google Pixel won’t turn on help, Google Pixel restarting help, Google Pixel Fastboot reset and Android Authority report.