When your phone screen is stuck on black and would no longer respond, the first thing that will come to mind is that the battery might be drained, especially if the battery life of your device isn’t really that impressive. But once you connect your phone to the charger, it still won’t respond.
There have been a lot of phone owners who reported problems like this. Of course, many of them have to visit a shop so that a technician can check their devices. But as long as your phone doesn’t have any signs of physical or liquid damage, then you should be able to fix it or make it respond again.
If you’re one of the users of the Oppo Reno6 and are currently bugged by this issue, here are the things you should do:
First solution: Try doing the Forced Restart
Again, make sure that your Reno6 doesn’t have any signs of liquid damage or physical issues that might have affected the electronic components inside because if that happens to be true, then any troubleshooting procedure won’t fix the problem. But assuming that such an issue occurred without apparent reason or cause, try this:
- Press the Power button and the Volume Up key for 8 seconds. This will be enough to make your phone respond.
- Once the Oppo logo shows, release both keys and wait until your phone finishes the boot process.
If you successfully made your Reno6 respond to this procedure, then it means that the problem was just due to a firmware crash. It happens every now and then wherein the system just stops responding and leaves your phone to become unresponsive or stuck at a certain screen. Doing the forced restart is often enough to fix it. However, if the problem continues, then move on to the next solution.
Second solution: Charge your Reno6 & do the Forced Restart
Most of the time, if a phone won’t respond to the forced restart procedure, the battery is drained but the phone won’t respond to the charger because the firmware might have crashed just before it powered down. Bear in mind that letting the phone run out of battery completely may cause the firmware crash. So to address this, here’s what you should do:
- Plug the charger to a working wall outlet.
- Regardless of whether your Oppo Reno6 shows the charging sign or not, leave it connected to its charger for at least 10 minutes.
- After such time, press and hold the Volume Up button and the Power key for 10 seconds while the phone is still connected to the charger.
- If the logo shows, release both keys and wait until the boot process is finished.
Most of the time, these are the only solutions you need to do to fix an Oppo Reno6 that won’t turn on. However, if the device is still stuck on the black screen even after this, then it’s time you let a technician check it for you.
We hope this troubleshooting guide can help.