How To Fix Nintendo Error Code 014-0062 | NEW & Updated in 2024

Have you encountered a Nintendo error code 014-0062 when doing a system transfer from one console to another? Or shows a message “An error has occurred that cannot be resolved at this time.” on your screen? If the answer to all these questions is yes, we highly suggest that you continue reading this article to learn more about this error. We have also included the solutions that we have gathered from other Nintendo users who are dealing with the same error code as you have. 

Causes of Nintendo Error Code 014-0062

There are several factors why Nintendo error code 014-0062 exists when transferring system data from one Nintendo 3DS unit to another. According to their website, the error seems to occur on these following types of units: New Nintendo 3DS, New Nintendo 3DS XL, New Nintendo 2DS XL, Nintendo 3DS, Nintendo 3DS XL and Nintendo 2DS. Below are the identified reasons for the error. 

Outdated Nintendo 3DS system.

When a Nintendo 3DS system is not up to date, issues can happen which prevents the console from doing a system transfer. It may also trigger other error codes when playing and some features may not function properly because of the system being outdated. 

Insufficient storage capacity problem.

Another usual cause of the error code 014-0062 can be due to limited storage space available on the target Nintendo 3DS console. Before performing a system transfer, you must ensure that the target handheld console has enough room available for system data to be received.

Unreliable internet connection.

Internet connection plays a vital role when trying to transfer system files from one console to another. Connection should be stable as it helps the source console to communicate with the target console properly. If the connection is too slow or intermittent, the error trying to transfer the system may occur.

Consoles are too far from each other.

Aside from internet connection, the distance between the two devices also matters when performing a system transfer. If the target console is way too far, even if both devices are connected to the internet, the error code 014-0062 or the error message will exist.

Nintendo server issue.

The error code can also be caused by an outage with the Nintendo server. Similar to other gaming devices, some features of the Nintendo 3DS device may be affected when there is an ongoing issue with the main server. You can visit the Nintendo website for announcements related to the Nintendo 3DS Family outages for you to be guided.

Nintendo 3DS

How to Fix Nintendo Error Code 014-0062

The following solutions provided below are the most common solutions to the problem which were gathered from the users who have experienced the same error. These solutions are applicable for all Nintendo 3DS family models such as New Nintendo 3DS, New Nintendo 3DS XL, New Nintendo 2DS XL, Nintendo 3DS, Nintendo 3DS XL, and Nintendo 2DS.

Fix #1: Update the Nintendo system on both consoles.

It is important to always update the system of your Nintendo device to get the best experience when playing. Updates provided by the developers do not only contain fixes on bugs or glitches that they are aware of but also include enhancements of existing features, and additional functions for a better gameplay experience. Here are the steps on how to perform an update on your Nintendo 3DS system:

  1. Go to the Home Menu of your Nintendo 3DS console.
  2. Access System Settings. Take note that the current system version should be reflected at the bottom of the top screen.
  3. Select Other Settings from the options reflected on the bottom screen.
  4. Scroll to the right and select System Update. The update will begin shortly. 

Fix #2: Move the Nintendo consoles closer to each other.

In order to fix the error message encountered when doing a system transfer, move the source console in close proximity with the target console. Communication between the consoles are more stable when the devices are placed nearby.

Fix #3: Refresh your home network connection.

Restarting the home network is another solution recommended by some users for the error code 014-0062. This is effective when completely unplugging the power cord of your home network for at least 30 seconds before plugging it back in.

Fix #4: Improve the connection of your wireless router.

When the error has occurred due to issues with the wireless router, it is best to move the Nintendo devices closer to the router. This action can boost the wireless signal strength and improves the communication between these devices to the router. Also, metal objects or home appliances that can possibly interfere with the wireless signal must be placed away from the router. After these are applied, restart your Nintendo console and start the transfer to check if error code 014-0062 has been resolved.

Fix #5: Contact Nintendo support.

You can reach Nintendo support for further assistance if none of these solutions were able to eliminate the error message. They might have other solutions that we haven’t discovered yet for the system transfer to be successful.


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