How To Fix NBA 2K21 Crashing and Freezing Issues | PC | 2020

One of the common problems that many ballers have encountered with NBA 2K21 so far is frequent crashing. If you are having this issue and you have no idea what to do to fix it, continue reading this guide.

What are the causes for NBA 2K21 crashing issue?

There can be several reasons why NBA 2K21 may be crashing. Let’s discuss each of them below.

New games tend to be buggy.

A number of PC ballers experience crashing issues with NBA 2K21 due to circumstances unique in their system. For others, crashes are infrequent and do not seem to have a clear pattern. 

If your NBA 2K21 game seems to be crashing without an apparent trigger, it’s likely caused by a random bug. 


Sometimes, random game glitches are fixed by doing a simple solution: PC reboot. If you haven’t restarted your computer yet, this should be one of the first things that you need to do.

Game files are corrupted.

Corrupted files can sometimes lead to a game to crash randomly. Files may be corrupted during a system update, or by malware.

GPU drivers are outdated.

A driver is a mini-software needed by hardware components in order to work with an Operating System like Windows. If these mini-software is outdated or becomes corrupted, games may not work properly and may sometimes lead to problems like crashes or errors.

PC has hardware limitations.

NBA 2K21 is a graphics-heavy game and may strain older rigs. If you are getting crashing issues when trying to play NBA 2K21, it’s time that you consider checking if your computer meets the minimum requirements of the game. If it does meet the specs but the problem does not seem to go away, you can try to lower the graphics settings.

What are the minimum and recommended system requirements (for PC)?

If you are experiencing crashing issues on NBA 2K21 on PC, the first thing that you need to do is to check if your computer meets the minimum system requirements as listed below:

  • OS: Windows 7 64-bit, Windows 8.1 64-bit or Windows 10 64-bit 
  • Processor: Intel® Core™ i3-530 @ 2.93 GHz / AMD FX 4100 @ 3.60 GHz or better
  • Memory: 4 GB RAM 
  • Graphics: NVIDIA® GeForce® GT 450 1GB / ATI® Radeon™ HD 7770 1GB or better
  • DirectX: Version 11
  • Storage: 80 GB available space 
  • Sound Card: DirectX 9.0x compatible 
  • Dual-analog gamepad: Recommended

Initial installation requires one-time internet connection for Steam authentication; software installations required (included with the game) include DirectX and Visual C++ Redistributable 2012.

In order to enjoy the game to its fullest graphics settings and performance, you want to ensure that your PC meets the recommended system requirements:

  • OS: Windows 7 64-bit, Windows 8.1 64-bit or Windows 10 64-bit 
  • Processor: Intel® Core™ i5-4430 @ 3 GHz / AMD FX-8370 @ 3.4 GHz or better
  • Memory: 8 GB RAM 
  • Graphics: NVIDIA® GeForce® GTX 770 2GB / ATI® Radeon™ R9 270 2GB or better
  • DirectX: Version 11 
  • Storage: 80 GB available space 
  • Sound Card: DirectX 9.0c compatible sound card 
  • Dual-analog gamepad: Recommended

How to fix NBA 2K21 crashing issue?

Before you attempt to troubleshoot, make sure that your PC meets the minimum system requirements as mentioned above. If your computer meets the specifications but the issue remains, one of the solutions below should help.
There are a number of solutions that you can try if NBA 2K21 keeps crashing on your PC. Let’s check each of them below.

  1. Update the game.

    As of this time, the best way to fix bugs is to ensure you keep the game running the latest version. Random bugs and glitches can be expected for new games. If NBA 2K21 continues to crash or if you’re getting connection errors, proceed with the rest of the solutions in this guide.

  2. Check for GPU drivers and other software updates.

    If NBA 2K21 is still lagging, freezing, or crashing despite having updated it to the latest version, your next move is to ensure that your PC has the latest GPU drivers. Drivers are like mini-software for a hardware component in order for it to work with an Operating System. If graphics card drivers are outdated, especially if you’re playing a new game, you may encounter problems.
    To check for drivers, select any of the links below.
    How To Check For And Install GPU Driver Updates | NVIDIA
    How To Check For AMD GPU Driver Updates
    How To Check For Intel GPU Drivers | NEW & UPDATED 2020!

  3. Restart the NBA 2K21 game.

    Sometimes, a simple trick like a restart is enough to get rid of problems. If you haven’t done it yet, make sure that you close and reopen NBA 2K21 if it starts crashing on you.
    To restart the game, you’ll need to open Task Manager, highlight NBA 2K21 under Processes tab, and hit the End Task button.

  4. Close other applications running in the background.

    Some programs may cause problems with other applications. To check if a third party application is interfering with NBA 2K21 and causing it to crash, you can close applications using Task Manager. 
    Simply open Task Manager (CTRL + ALT + DEL), check the applications running under Processes tab, and close any program that may potentially cause a problem. 
    Keep in mind that certain system applications can’t be closed using Task Manager. We recommend that you close applications that uses huge chunks of CPU, Memory, or Disk.

  5. Uninstall programs.

    If closing third party applications won’t help, you can alternatively delete them to remove them from the system. Do this if you are suspicious of an app, or if you’re certain that one is hosting malware.
    Once you’ve removed a program, open the game again and check if NBA 2K21 starts working normally again.

  6. Verify NBA 2K21 game files.

    If you bought NBA 2K21 via Steam, you can try to verify the game files to address possible corrupted game files issues. To do that, follow this link:
    How To Verify Integrity of Game Files To Fix Steam Issue

  7. Repair game files using Windows 10.

    Alternatively, you can try to check for possible issues with your game files by using the repair option for Windows 10. 
    Follow these steps to repair your game:
    -Press Windows + R.
    -Type in appwiz.cpl to open the Programs and features window.
    -Look for the NBA 2K21.
    -Right-click it and select Repair.

  8. Reinstall NBA 2K21.

    If NBA 2K21 is still crashing and none of the solutions have worked in this guide, you should consider deleting and reinstalling the game.
    To uninstall a game:
    -Press Windows + R.
    -Type in appwiz.cpl to open the Programs and features window.
    -Look for the NBA 2K21.
    -Right-click it and select Uninstall.

Suggested readings:

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