When a smartphone like the Samsung Galaxy A20 won’t charge, it is possible that the problem is just minor, unless of course your phone shows signs of physical and liquid damage. I have also encountered similar issues in the past that were caused by firmware problem. In other words, it is difficult to determine what the problem really is without doing some troubleshooting procedure.
So, in this post, I will walk you through in troubleshooting your Galaxy A20 that won’t charge for some reason. We will try to consider all possibilities and rule them out one by one. If this problem started without apparent reason, I am confident that after this article, you will be able to make your Galaxy A50 charge again. So, if you’re one of the owners of this phone, continue reading, as this post may be able to help you.
Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.
How to fix a Galaxy A20 that won’t charge
The best thing we can do is to exhaust all possible solutions. After this article and your phone still won’t charge, then you always have the option to bring the phone to a shop so that a technician can check it for you.
First solution: Make sure you’re using the original cable and power adapter
I understand that your phone may also work even if you’re using a third-party charger or cable. In fact, you can even charge it using your laptop or computer. But if you’re troubleshooting a phone that won’t charge, it’s best to rule out the possibility that the problem is just with the cable or charger you’re using. Or, if you have other cables and chargers that you know work, then you may try using them.
If your phone still has a few percent of battery left, try connecting it to a computer to see if it gets detected and recognized. That’s one way to determine whether the cable is broken or not.
Second solution: Charge the phone and do the Forced Restart
If your Galaxy A20 has a black screen or won’t respond even if it’s connected to the charger, it is possible that the firmware crashed and left your phone stuck on a black screen of death. Having a drained battery isn’t really a problem, there are times when it will result in a system crash that leaves your phone to become unresponsive.
So, regardless whether the phone responds to its charger or not, leave the phone connected to it for at least 10 minutes. After which and while the phone is still connected, follow these steps to do the Forced Restart:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
If the phone responded after doing this and shows it’s charging, the problem solved. However, if the phone still won’t charge, then move on to the next solution.
Third solution: Check the cable and charger
If you were able to charge your phone a day before using the same set of cable and charger and then this kind of problem occurred, it’s possible that something is obstructing the connection between the cable and the charger, or the cable and the phone. In light of this, physically check the cable for some kind of lint or debris in either of its connections. You may use a toothbrush to clean both ends of the cable. Do the same to the port of the charger. Fish out anything that doesn’t belong.
After making sure that both the charger and the cable are clean, try charging your phone. If it still won’t charge, move on to the next solution.
Fourth solution: Check the charging port of your phone
The next thing you have to do is to check the charging port of your Galaxy A20. Something might have also been stuck in there that you need to get rid of. So, use a flashlight to look into the port. The Type-C port is big enough and you can easily tell if some debris or lint is in there. Use an anti-static brush or dry toothbrush to clean the port. If the phone has been in contact with liquid prior to the problem, try to insert a small piece of tissue paper into the port and let it sit there for a few minutes. It will absorb the moisture and the problem may be fixed after that.
Fifth solution: Let a technician check the phone
After doing all these procedures and your phone still won’t charge, then something might be really wrong with your phone’s hardware. This time, it’s best to just bring the phone to a shop so that a technician can check it up for you.
I hope that we’ve been able to help you fix your Galaxy A50 that won’t charge one way or the other. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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