Latest Guides – Page 3

Live channels stuck on the SuperBox “please reconnect / switch channels” loop after a firmware update while VOD still works? Here is why it happens and how to fix it in 2026.

If SuperBox audio is out of sync on one channel but the rest are fine, it’s a server-side feed issue to report, not a device fix. Learn the one test that decides whether to report the channel or fix the box.

If your SuperBox RC200 remote won’t show up in the Bluetooth list on the S5, S5 Max, or S6, the fix is a quick button combo. Here’s how to re-pair it in under two minutes.

SuperBox freezing at 98% with a ‘0-14 Token UnknownHostException’ error is a DNS host-lookup failure. A power-cycle usually clears it; if not, switch DNS to 8.8.8.8 and test for ISP blocking.

A red -17 in the corner of SuperBox Blue VOD almost always means the device clock is wrong, often right after a factory reset. Here is the exact date and time fix plus a step-by-step order for everything else.

SuperBox’s “Devices Forbidden” / “Device Prohibit” error is a server-side lock caused by seller policy violations, not anything you did. Factory resets won’t clear it. The real fix is to send your MAC ID to the seller and request reactivation (24-72 hours).