Hard reset, also known as factory reset, is often an effective way to kill a bug or address advanced software problems. If you’re having trouble with your Galaxy S10 and basic troubleshooting steps are of no help, you may consider wiping the device. On your Galaxy S10, there are three ways to hard reset. We include all of them in this post to give flexibility in whatever troubleshooting situation you’re in. In most cases, the first method is enough but if Settings menu is not accessible for some reason, the two other options should have the same effect.
It is important that you avoid problems with Factory Reset Protection. This is a Google security feature designed to deter thieves from using a device. Basically, what it does is that FRP asks for Google account username and password after a factory reset. If you are unable to enter the correct details, you will be locked out of your phone, even if you are its legitimate owner. To avoid that, you want to remove all Google account from the device first before a factory reset is made.
Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu
This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons
If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.
- If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
- Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
- Press and hold the Volume Up buttonand the Bixby button at the same time.
- While still holding the Volume Up and Bixby keys, press and hold the Power button.
- The Recovery screen menu will now appear. When you see this, release the buttons.
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm factory reset.
Method 3: How to hard reset on Samsung Galaxy S10 using Find My Mobile
Find My Mobile is Samsung’s own service that allows owners of Samsung devices to remotely track their unit, unlock the screen, back up data, block access to Samsung Pay, or delete all data (factory reset). The steps in wiping the device using Find My Mobile is very straightforward. The important thing to do first though is to ensure that you set it up. You won’t be able to use Find My Mobile service if you haven’t activated it on the device before losing it.
If it’s your first time to use this service, here’s what you need to do to set it up:
- Open Settings app.
- Tap the ‘Biometrics and Security’ icon.
- Go to ‘Find My Mobile.’
- Tap ‘Samsung account.’
- Enter your Samsung account details.
We assume you already have a Samsung account created before this. If you don’t have one, make sure to create a Samsung account first. Then, use your information to enable Find My Mobile.
In the future, if you lose your phone and you want to erase its data remotely, here’s what to do:
- On your computer, go to Find My Mobile site: https://findmymobile.samsung.com.
- Sign in using your Samsung account credentials. The information should be the same as the ones you used on the phone.
- Once you’re signed in, simply click on Erase data icon to begin the factory reset.
- A warning will be shown to ask you if you want to proceed, so just click on ERASE.