How to fix Twitter that keeps crashing on Samsung Galaxy A7 (easy fix)

Twitter, while it’s one of the most popular apps being used by smartphone owners right now, may still encounter a few hiccups here and there. We have readers that own the Samsung Galaxy A7 who’ve been complaining about the app that keeps on crashing. Some said the crash is characterized by an error message that says “Unfortunately, Twitter has stopped” while others ported the app closes by itself shortly after being opened.

In this post, I will help you fix your phone and the Twitter app. I will walk you through in doing every procedure that may be able to make the app and your phone work perfectly again. This isn’t the first time we encountered this problem so we already know a thing or two that could help solve the problem. So, if you’re one of the owners of the Galaxy A7 and are currently having similar issues, then continue reading as this article may be able to help you one way or another.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to fix Galaxy A7 with Twitter app that keeps crashing

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The following are the procedures we often use to address problems like this. You may not need to do all of them but if it comes to the point where the problem continues to bug you after doing a couple of these methods, then try to do all of them…

Try to reboot your phone first – before doing any troubleshooting procedure, be sure to restart your device because there’s a possibility that Twitter crashes due to some minor problems in the firmware. Glitches happen all the time and this is the first thing we need to rule out before employing other methods. So, press and hold the power key of your phone and wait for it to restart. After which, open Twitter to know if it still crashes and if it still does, try doing the Forced Reboot which will refresh your phone’s memory. Press and hold the volume down and power keys at the same time for 10 seconds. If the app still crashes after this, then move on to the next procedure

Clear cache and data of Twitter – this will reset the app back to its default settings and configuration. If the problem is with the app, then this method will fix it but all the files, caches and data that were downloaded or created by the app will be deleted. Actually, there’s nothing to worry about because if you’ve downloaded something from your Twitter account, the file would still be there even after doing this procedure. However, if the problem continues after this procedure, then move on to the next method.

Uninstall Twitter and reinstall it – there are times when compatibility issues between the app and the firmware may occur and this problem could be just a result of that. Updating the app would often fix the problem but in this case, I need you to uninstall Twitter to move all its associations with other apps. Then reboot your phone and redownload it from the Play Store to make sure you have the latest version of the app running in your phone.

Backup your files and reset your phone – this is your last resort and for a problem like this, a reset is more than enough to fix it. However, you have to make sure to copy or backup your important files especially ones that are saved in your phone’s internal storage because they will be deleted during the reset process.


The following are the methods we used in the troubleshooting above…

How to clear the cache and data of Twitter

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Twitter.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.
  7. Reboot your phone.

How to uninstall and reinstall Twitter

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Twitter.
  6. Review the notification then tap OK to confirm.
  7. Reboot your phone to refresh it’s memory and other connections.
  8. From a Home screen, touch and swipe up or down to display all apps.
  9. Tap Play Store.
  10. Type ‘twitter’ in the search box.
  11. Select Twitter then tap Install.
  12. To continue, review the required app permissions then tap Accept.

How to do the Master Reset

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that this guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us anytime or leave a comment below.

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