The #LG #G7One is a premium Android smartphone first released late last year. It is one of the G7 variants that the company has released which is best known for running on Android One. This is an almost pure version of Android without the bloatware that is usually added by manufacturers or carriers. This phone is IP68 certified giving it a certain level of dustproofing and waterproofing feature. It has a 6.1 inch IPS LCD display with a resolution of 1440 x 3120 pixels while under the hood is a Snapdragon 835 processor paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG G7 One charging blocked due to moisture detected error issue.
If you own a LG G7 One or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix The LG G7 One Charging Blocked Due To Moisture Detected Error
You will usually get an error message that reads “Moisture has been detected in the USB port. Immediately stop charging and disconnect the USB cable. Make sure the USB port and charging cable are completely free of moisture before charging.” whenever the device comes into contact with water. When this happens what you should do is to make sure that the phone is dry. Wipe the exterior part with a dry cloth then use a hair dryer to remove any moisture in the phone charging port. You can also let the moisture evaporate naturally by placing the phone for a couple of hours in a cool dry place. Once the phone is dry check if you are still getting the error message.
In case the issue persists or if it occurs even if the phone has not been in contact with water then proceed with the troubleshooting steps listed below.
Make sure your phone software is updated
It’s best to make sure that your phone is running on the latest software version first. If an update is available then I suggest that you download and install it first.
Perform a soft reset
One of the first things that you will need to do in this particular case is to refresh the phone software which can be done by a soft reset. Although this is usually performed on an unresponsive phone it should also work in this case. To perform this procedure just press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release. Once this is done check if the LG G7 One charging blocked due to moisture detected error issue still occurs.
Start the phone in Safe Mode
There are cases when an app you downloaded will cause issues on the phone when they are installed. This usually happens when the app has some bugs or has compatibility issues with your phone. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- With the screen on, press and hold the Power key.
- In the options menu that displays, tap Power off and restart.
- The device will restart and the Safe mode overlay will no longer show on the screen.
In case the issue does not occur in this mode then it is most likely caused by an app you installed. Find out what app this is and uninstall it.
Wipe the cache partition of the phone
Sometimes the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.
- From the Home screen, tap Settings.
- Tap the ‘General’ tab.
- Tap Storage > Internal storage.
- Wait for menu options to finish calculating.
- Tap Free up space.
- Tap Temporary files & raw files.
- Select the following options: Cached data, Clip tray temporary files, Raw files from camera.
- Tap Delete > DELETE
Check if the issue still occurs.
Perform a factory reset
In case the above steps fails to fix the LG G7 One charging blocked due to moisture detected error issue then your last option is to do a factory reset. Make sure to backup your phone data before doing the reset as this will be deleted in the process.
- Turn off the device.
- Press and hold the Power and Volume down buttons.
- When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
- When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
- Press the Power button to reset the device.
Once the reset is complete setup your phone again, but don’t install any apps yet, then check if the issue still occurs. If it does then this is most likely caused by a faulty hardware component in which case you will need to bring the phone to a service center and have it checked.