The Telegram cannot send messages problem occurs when you are trying to send out a message to a person or group of people. There are several factors that can cause this issue such as the phone internet connection, you have been blocked by the receiver, or a corrupted app.
Telegram is a secure messaging app that can be downloaded for free over at the Google Play Store. It allows users to communicate with each other using the app with end to end encryption technology. This means that only the sender and receiver will be able to know what the communication is all about. This applies to calls as well as secret chats.
Cannot send out messages using Telegram app
An issue that you might encounter while trying to use this app on your mobile device is when it can’t send out a message. Here’s what you need to do to fix this.
Things to do first:
- Restart the phone.
- Make sure your phone is running on the latest software version.
- Make sure Telegram is updated to the latest version from the Google Play Store.
Method 1: Check your phone internet connection
Since this app requires an internet connection to work you will need to make sure that your phone has a good working data connection.
Time needed: 5 minutes.
Test your phone internet speed
- Open the phone browser.
You can do this by swiping up from the home screen and tapping your preferred browser.
- Go to Google.com then search for “speedtest”.
This will open the speed test results and show you a tool that you can use.
- Tap on the RUN SPEED TEST button.
This is usually the first choice that appears on the search results.
If the results are not good then try connecting your phone to a different Wi-Fi network. You can also try using your mobile data subscription if no other Wi-Fi network is available.
Method 2: The receiver might be blocking you
One factor that can cause this problem is that you have been blocked by the receiver. If you have been accidentally blocked then let them follow these steps so that you will be unblocked.
- Open the Telegram app.
- Tap on Menu.
- Tap Settings.
- Tap Privacy and Security.
- Tap Blocked users.
- Tap the contact name that is blocked.
- Tap Unblock.
Method 3: Reinstall Telegram to fix cannot send messages problem
If you are unable to send a message to all your contacts then there’s a possibility that the problem is caused by a corrupted app file or setting. The fastest way to fix this is to uninstall the app then download and install a fresh version from the Google Play Store.
After performing the steps listed above you will successfully fix the Telegram cannot send messages on Android device problem.
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