Steam is a popular online platform among gamers in the gaming community wherein you can download and install games on your computer. Although Steam is a stable application, there are instances when issues can occur steam web page turns black then displays the Error message: Error Code:-7 Failed to load a web page (unknown error). An unknown error that usually appears when users are trying to open and or load steam web pages and or looking for a particular game on Steam client. In this latest installment of our troubleshooting series, we will talk about the recommended solutions that you can try to fix Steam Error code 7 Failed to load web page on Windows 10.

Fix Steam Error Code 7 On Windows 10

There are several factors that can cause error code 7 on Steam such as issues with Steam server, conflicts with third party antivirus or firewall, a corrupt or damaged system files to issues with the internet service provider. If you are getting Error code 7 on Steam, try the following solutions below to fix it.

But before performing the recommended troubleshooting solutions for this particular error, its best to restart your computer first. This action refreshes the operating system and removes corrupt temporary data that can be causing errors to occur.

Solution 1: Restart Steam completely

Launch Steam client and then check if Steam Error code 7 on Windows 10 still occurs.

Solution 2: Temporarily Disable Antivirus Programs

There are instances where antivirus or third party software can cause conflicts with Steam clients preventing the application to connect properly with Steam servers. When that happens, errors can occur such as Steam error code 7 on Windows 10.

For Windows Defender:

1. Click on the Start or Windows logo key located at the lower left
2. Click Settings an icon that looks like a gear to open Windows Settings section.
3. At Windows settings section, click Update and Security.
4. Click Windows security at the left pane.
5. Click Virus and Threat protection from the protection areas section. A new window opens.
6. At the new window, click Manage settings from Virus and Threat Protection settings.
7. Toggle OFF Real-time protection.
8. Restart your computer.

For AVG:

1. Double-click on AVG icon located at on system tray
2. Click Temporarily disable AVG protection.
3. Select how long you want AVG to be turned off and whether you want AVG to disable its Firewall too. Click on OK to disable the antivirus program.

For McAfee:

1. Double-click on McAfee icon located at on system tray.
2. Click Exit.
3. A dialog box warning you that McAfee protection will be turned off, click Yes to disable the antivirus program.

For Avast:

1. Double-click on Avast icon located at computer system tray.
2. Click Avast shields control.
3. Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

Relaunch Steam client and then check if Steam Error code 7 on Windows 10 still occurs.

Solution 3: Flush DNS Cache

One of the most recommended solution that you can try in fixing Steam Error code 7 is to flush DNS Cache. This is done to clear computer’s local DNS cache that can fix network related issues with Steam servers on Steam client.

To do this:

1. At the search bar located at the lower left, type Command Prompt
2. Right click on Command prompt result and click Run as Administrator from the drop down menu. This will open command prompt with administrative access.
3. Type the following commands and press the Enter key after each command.
4. Type ipconfig /flushdns and press Enter
5. Type ipconfig /release and press Enter
6. Type ipconfig /renew and press Enter
7. Restart Computer.

Once computer completely reboots, relaunch Steam client and then check if Steam Error code 7 on Windows 10 still occurs.

Solution 4: Reset Network

If you are unable to load web pages on Steam and getting error code 7, try to reset network settings. Most of the time, resetting refreshes the network settings and can fix network related issues on Steam servers

To do this:

1. Press Windows key or Start tab located at the lower left.
2. Click on Settings, an icon that looks like a gear to open Windows Settings.
3. At Windows Settings window, click Network & Internet.
4. At right pane, scroll down and click Network Reset.
5. Click Reset now tab. Computer will restart after the process. Wait for it to complete.

Once computer completely reboots, relaunch Steam client and then check if Steam Error code 7 on Windows 10 still occurs.

Solution 5: Reinstall Steam Client

If none of the solutions mentioned above did not fix Steam Error code 7 Failed to load web page , try to uninstall steam, then reinstalling steam client and check if the error will be fixed.

To do this:

1. Press Windows key + R on your keyboard to open RUN dialog box.
2. At RUN dialog box, type “appwiz.cpl” and hit Enter or click OK to open Programs and Features section.
3. Inside Programs and features, scroll down and locate Steam app
4. Right click on Steam and click Uninstall.
5. A prompt message appears, click Uninstall to confirm. Wait for the uninstall process to complete.
6. Restart your computer.
7. After computer completely reboot, go to steam website from here
8. Click Install steam to download and reinstall steam latest version

Relaunch Steam client and then check if Steam Error code 7 on Windows 10 still occurs.

After following the solutions mentioned, you will successfully fix Steam Error code 7 Failed to load web page on Windows 10. Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

Also read:

• How To Fix Steam Needs To Be Online To Update Error
• How To Fix Slow Steam Download From Steam Servers On Windows 10