How To Fix Sony SRS-XB12 Will Not Turn On Problem

The “Sony SRS-XB12 will not turn on” issue that you are experiencing can be caused by several factors. It could be due to a faulty setting, bad charging port, faulty charging cable, or even a defective charger. To fix this you will need to perform a series of troubleshooting steps.

The Sony XB12 is a popular portable Bluetooth speaker that is sold at US$58. It provides a loud audio for calls as well as music despite its small size. Some of its features include a battery life of up to 16 hours on a single full charge, waterproof, dustproof, and extra bass boost just to name a few.

Technical specifications of the Sony SRS-XB12:

  • SPEAKER TYPE: full range
  • SPEAKER SIZE: Mono Speaker 46 mm
  • DIMENSIONS (W X H X D): Approx. diameter 74 mm, height 92 mm
  • WEIGHT: Approx. 243 g
  • HANDS-FREE FUNCTION: Yes
  • Bluetooth COMMUNICATION SYSTEM: Version 4.2
  • MAX. COMMUNICATION RANGE: 10 m
  • SUPPORTED CODECS: SBC / AAC
  • FREQUENCY TRANSMISSION RANGE: 20 Hz–20,000 Hz (Sampling frequency 44.1 kHz)
  • COMPATIBLE PROFILES: A2DP/AVRCP/HFP/HSP
  • FREQUENCY RANGE: 2.4 GHz
  • BATTERY LIFE: Approx. 16 hrs
  • WATER PROTECTION: IP67

What to do when your Sony XB12 won’t turn on

One issue that you might experience when using your XB12 Bluetooth speaker is when you cannot turn it on. This can be an annoying issue especially if you want to use it to listen to your favorite music. Here are the troubleshooting steps you need to do to fix the problem.

Method 1: Perform a factory reset on Sony SRS-XB12

There’s a chance that problem could be caused by the software of the speaker freezing. A factory reset or hard reset will delete the data on this Bluetooth speaker and bring it back to its default settings. This is a useful troubleshooting step to do when you are experiencing problems with the device such as when you can’t make a Bluetooth connection or when it doesn’t turn on.

Time needed: 2 minutes.

Reset the speaker

  1. Open the cap on the rear side of the speaker and push the RESET button with a pin.

    This will reset the speaker which will turn off then on.Fix Sony SRS-XB12 Will Not Turn On Problem

  2. Press the Power button and Volume down button.

    This will restore the speaker to its default settings and initialize it for pairing.What to do when your SRS-XB12 won’t turn on

Method 2: Charge the speaker to fix Sony SRS-XB12 will not turn on issue

There are instances when the problem is caused by a drained battery of the speaker . If this is the culprit then all you need to do to fix this is to charge the speaker.

  • Insert the micro USB charging cord  into the charging port of the speaker.
  • Insert the other end of the micro USB  charging cord to a USB wall charger with an output of at least 500mA or more.
  • Connect the wall charger to a power outlet.

Leave this charging for at least 4 hours and 30 minutes then check if the device will turn on.

Method 3: Faulty battery

If the Li-ion battery of this Bluetooth speaker is defective and doesn’t have any charge anymore then you won’t be able to turn it on. The best way to proceed in this case is to replace the battery with a new one. It’s recommended that you have this done at a service center.

Some of the causes why a battery will fail is if it is constantly being overcharged or when it is always being exposed to heat. These factors will rapidly degrade the battery performance.

Method 4: Faulty circuit board

Although this speaker has a waterproof rating it is still possible for water to get inside it. If the circuit board gets wet then it will get damaged. If this is what’s causing the problem then you will need to have this fixed at a service center.

Having power issues on this Bluetooth speaker can be a frustrating experience. Hopefully, this solution will help you fix the problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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