The Signal app keeps crashing on Android devices usually occurs when you start the app or even when it is already running. This is caused by corrupted temporary data or a corrupted app file. To fix this you will need to perform a series of troubleshooting steps.
Signal is a cross platform messaging app that’s available for Android, iOS, Windows, Linux, and MacOS platforms. It’s focus is on your privacy which is why it provides end to end encryption on your communications. This means that only the sender and receiver will know the message be it text or calls. The best thing about using this app is that it is free with no ads or trackers.
What to do when Signal app always crashes on your Android phone
One issue that you might encounter when using this messaging app on your mobile device is when it fails to start due to an error or because it crashes . Here’s what you need to do to fix this.
Things to do first:
- Restart the phone.
- Make sure your phone is running on the latest software version.
- Make sure Signal is updated to the latest version from the Google Play Store.
- Make sure your phone has a good internet connection whether Wi-Fi or mobile data.
Method 1: Clear the cache and data of Signal
The first thing you will have to do is to eliminate the possibility of the problem being caused by corrupted temporary data stored in the app. To fix this you will need to clear the cache and data of the app. Take note that the exact steps to follow might differ for your Android device.
Time needed: 2 minutes.
Removing temporary data of app
- Tap on Settings.
You can do this by swiping up from the Home screen then tapping on the Settings icon.
- Tap on Apps & Notifications.
This is where you can manage your app settings.
- Tap on See all apps.
This will list all of the apps installed in your phone.
- Tap on Signal.
This will open the app permission notification and storage info.
- Tap on Storage & Cache.
This will open the app storage and permission settings.
- Tap on Clear Storage and Clear Cache then make sure to confirm your action.
This will remove the temporary data stored by the app.
Try checking if the issue still occurs.
Method 2: Reinstall Signal app to fix crashing issue
Another possible reason why this issue occurs is because of a corrupted app file. If this is the case then you should just simply uninstall the app then download and install a fresh version from the Google Play Store.
After performing the steps listed above you will successfully fix the Signal app keeps crashing on Android issue.
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