There are two common signs that Twitter is crashing on your LG G7 ThinQ. You may either get the error message “Unfortunately, Twitter has stopped” or the app closes immediately after you open it. No matter the symptom, it’s an app-related problem and you can actually fix it on your own without having to bring the device to a shop.
I will walk you through in troubleshooting your G7 ThinQ which has a problem with Twitter. We will try to determine the reason why the app crashes and from there, we may be able to formulate a solution that will get rid of the error message and make the app work perfectly again. So, if you’re one of our readers that are having this problem, continue reading as this article may be able to help you one way or another.
Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.
How to troubleshoot LG G7 ThinQ with Twitter that keeps crashing
Issues with third-party apps aren’t really that complicated to fix. In fact, you can immediately fix the problem by removing the app but then again you could no longer use the app. In this post, I will help you fix the problem so that you may continue using Twitter. With that being said, here’s what I suggest you do about this problem:
First solution: Reboot your phone
Apps may crash when there are some glitches in the system and they can easily be fixed by a simple reboot. This is the reason why you need to do this very simple procedure before doing any complicated methods. It may save you from a lot of trouble.
After the phone has rebooted, open Twitter and use it to find out if you still have the same problem and if so, I suggest you try doing the Forced Restart which is far more effective than a normal reboot. To do this, press and hold the Power button and Volume Down at the same time until the device powers off, approximately 8 seconds, then release.
If the problem still occurs after this, then you have to move on to a different method.
Second solution: Clear cache and data of Twitter
We are now going after the app that you’re having problems with. If this problem is limited to the app only, then clearing the cache and data will do the trick as the app will be brought back to its default settings and configuration. Here’s how you do it:
- Tap Settings from the Home screen.
- Tap the General tab then select Apps & notifications.
- Tap App info.
- Tap to select a desired filter. Options include All, Enabled, and Disabled apps.
- Locate and select Twitter from the apps list.
- Tap Storage.
- Tap Clear Cache to wipe temporary files for the app.
- If you want to clear Twitter app data, tap Clear Data then tap Yes to confirm.
Try using the app after this method to know if the problem is fixed and it still continues to bug you, move on to the next solution.
Third solution: Try updating Twitter
There could be a new version of Twitter and you may need to update it. Updates are rolled out to fix common issues, so follow these procedures to try and update Messenger:
- Tap the Apps icon from the Home screen.
- Tap Play Store.
- Tap Menu then go to My Apps.
- Select Update All to manually update all apps with pending updates at once. Or you can tap an individual application and then tap Update to update a single app.
- If you want to keep apps updated automatically, head back to Menu-> Settings-> then tap to mark the Auto-update apps checkbox.
If the problem is still not fixed after this, then get rid of Twitter and then reinstall it.
Fourth solution: Uninstall Twitter and then reinstall
There are times when updating the app that has an issue is enough but there are also times that you need to completely remove the app from your phone to remove all its associations with the firmware and other apps and then reinstall it to have the latest version running.
- Go to the Home screen then tap Settings.
- Tap Apps & notifications.
- Tap App info.
- Find and select Twitter app.
- Tap Uninstall then tap OK on the warning prompt, to uninstall or delete the app from your device.
After this, reboot your G7 ThinQ and then download Twitter and install it on your phone. After the installation, find out if it still crashes or not.
I am confident that the solutions I cited in this post are enough to get rid of the problem and make the app work perfectly again. However, if the problem persists after doing all these or if the same situation occur again in the future, I suggest you reset your phone.
- Tap Settings from the Home screen.
- Go to the General tab.
- Tap Restart & reset.
- Select Factory data reset option.
- If applicable, tap the Erase SD card checkbox to clear contents from your SD card.
- Tap Reset Phone then Delete All.
- Tap Reset to confirm action.
If the problem persists after the reset, then you may have to consider opting for service. It’s very likely that your phone is having some sort of physical or liquid damage that requires hardware repair.
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