The Pokemon Go error code 11 is caused by an issue with your phone GPS and location service. Your phone might not have its location service turned on. Another factor that can cause this is if your phone is rooted since this is considered a security risk by the game developer.
Pokemon Go is a free to play augmented reality mobile game that’s available for the Android and iOS platforms. The game is played by walking around the real world with the aim of catching Pokemon. Ever since its launch in 2016 it has been downloaded more than a billion times and has earned more than US$ 4 billion in player spending.
What to do when you get the error code 11 on Pokemon Go
One of the issues that you might encounter while playing this game on your Android device is the error code 11 GPS signal not found. This is usually caused if the location service of the phone is off, if the game has not been given permission to use the GPS, or if your phone is rooted. Here’s what you need to do to fix this.
Method 1 : Turn on your phone location service
Your phone won’t be able to get a GPS signal if its location services is off which is why you need to turn this on. If it is on then you should try to toggle it off then on to refresh the setting. This usually fixes the gps signal not found issue.
Time needed: 1 minute.
Turn on location service
- Open your phone quick settings.
You can do this by swiping down twice from the top of the home screen.
- Click on Location service.
This will turn the setting on. If it is on then toggle it off and on.
Run the Pokemon Go app then check if the issue still occurs.
Method 2: Give Pokemon Go permission to access the Location services
The game requires access to your phone location services so that it can show you the different Pokemon available in your area. Make sure that it is given permission to use this service.
- Tap on Settings.
- Tap on Apps & Notifications.
- Tap on See all apps.
- Tap on Pokemon Go.
- Tap on Permissions.
- Tap on Location.
- Tap on either “Allow only while using the app” or “Allow all the time”.
Method 3: Make sure your phone is not rooted to avoid error code 11
Rooted phones have the advantage of giving its users more control over what they can do with their device. This can however also pose a security risk which is why the developers of Pokemon Go are preventing the game from running properly on rooted devices. If you rooted your phone and this problem occurs then you should try running the game on a non-rooted device.
After performing the steps listed above you will successfully fix the Pokemon Go error code 11 problem.
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