How To Fix JBL Pulse 4 Bluetooth Not Connecting Problem

The JBL Pulse 4 Bluetooth not connecting problem prevents you from connecting the speaker to your music source. There are several factors that can cause this such as low battery power, device not paired, or device not within range. You need to do several troubleshooting steps to fix this.

The JBL Pulse 4 is a popular Bluetooth speaker that is usually being sold for US$250. Its main selling point is its 360 degree high resolution LED light that pulses to the beat of the music. Some of its features include an IPX7 waterproof body, 12 hour playtime on a single charge, and PartyBoost which allows you to sync two speakers just to name a few.

Technical specifications of the JBL Pulse 4:

  • Support: A2DP V1.3, AVRCP V1.6
  • Transducer: 2.25 inch
  • Rated power: 20W RMS
  • Frequency response: 70Hz – 20kHz
  • Signal-to-noise ratio: >80dB
  • Battery type: Lithium-ion polymer 26 Wh (3.6V, 7260mAh)
  • Battery charge time: 3.5 hours (5V/3A)
  • Music playtime: up to 12 hours (varies by brightness & volume level and audio content)
  • Bluetooth transmitter power: ≤10dBm
  • Bluetooth transmitter frequency range: 2.402 – 2.480GHz
  • 2.4GHz SRD frequency range: 2.407 – 2.475GHz
  • Bluetooth transmitter modulation: GFSK, π/4-DQPSK, 8DPSK
  • Dimensions (W x D x H): 96 x 96 x 207mm
  • Weight: 1260g

What to do when your JBL Pulse 4 cannot connect to a Bluetooth device

One issue that you might encounter with your Pulse 4 Bluetooth speaker is when you can’t connect it to your smartphone. This can be an annoying problem especially if you want to play your favorite music on the speaker. Here are the troubleshooting steps you need to do to fix this.

Method 1: Perform a factory reset on JBL Pulse 4

The first thing you will need to do in this case is a factory reset or hard reset. This is a procedure that will wipe out data on this speaker and bring it back to its default settings. This is a useful troubleshooting step to perform whenever you are experiencing problems with the device such as when you can’t make a Bluetooth connection or when there are charging problems.

Time needed: 2 minutes.

Reset the speaker

  1. Turn on the device.

    You can do this by pressing on the power button.Fix JBL Pulse 4 Bluetooth Not Connecting Problem

  2. Press and hold the Volume up button and Play button.

    Do this until the device turns off which should be around 5 seconds. What to do when your JBL Pulse 4 cannot connect to a Bluetooth device

  3. Turn on the device.

    You can do this by pressing on the power button. The device should now be in pairing mode.Turn on the device.

After performing these steps try pairing the Bluetooth speaker. Make sure to forget this speaker connection name on your phone before connecting to it.

Method 2: Pair the Bluetooth device

Sometimes the problem is caused by the Bluetooth speaker being currently paired to another device. To fix this you will need to pair the speaker again.

  • Turn on the JBL Pulse 4.
  • Press and hold down the Bluetooth button for 3 seconds
  • When the blue light begins flashing the Bluetooth speaker is ready to pair and connect. 

Make sure your phone or other Bluetooth device is scanning for a connection so that the speaker name will appear on it. Try connecting to the speaker.

Method 3: Charge the speaker to fix Bluetooth not connecting issue

If the speaker is low on battery charge then there’s a possibility that its Bluetooth feature will not work. To fix this problem all you need to do is to charge the speaker.

  • Insert the USB-C charging cord  into the charging port of the speaker.
  • Insert the other end of the USB-C  charging cord to a USB wall charger with an output of not greater than 3.0A.
  • Connect the wall charger to a power outlet.

Leave this charging for at least 3.5 hours then check if the Bluetooth problem still occurs.

Method 4: Device is not in range

To make sure that you get the best listening experience using this Bluetooth speaker, the device it is connecting to should not be more than 100 feet away. This range will decrease if there are a lot of obstructions or signal interference such as walls or radios between both devices.

Try placing the speaker and the device it is connecting to side by side then check if the problem still occurs.

Having the JBL Pulse 4 Bluetooth not connecting issue can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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