How to Fix Google Play Store error 495 on Samsung Galaxy S10

The error message “Google Play Store Could not Download Due to Error 495” is one of the problems that Samsung Galaxy S10 users were complaining about. Even though Google Play Store is a core-application installed on your phone, it doesn’t mean that it won’t encounter any issues like this. It is a very annoying problem because it only occurs when you’re downloading an app and you have to address it immediately as it won’t go away on its own.

In this post, I will help you in troubleshooting your Samsung Galaxy S10 that’s plagued by the Play Store error 495. We have encountered similar issues in the past so we already know a thing or two that could fix this error. But we need to troubleshoot your phone thoroughly to make it work again perfectly. So, if you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading as this post may be able to help you one way or another.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

How to troubleshoot Galaxy S10 with Play Store error 495

In troubleshooting this issue, we need to consider all possibilities that leads this error . There will be a step by step procedure that you should follow until the problem is fixed. Again, this isn’t really a serious problem as it concerns the Play Store or an app as long as the firmware hasn’t been modified in any way. With all that being said, here are the things you need to do to fix the error 495 on your Galaxy S10:


First Solution: Perform a Forced Restart

If there are numerous apps running in the background there is a chance that the system could no longer function normally and may result to the error 495. You should know that switching between apps doesn’t close the app you previously used; it will be left running in the background. If it’s really the case with your phone right now, then the following procedure should be able to fix it…

  1. Press and hold the volume down key and don’t release it.
  2. While holding the volume button, press and hold the power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.

When the device has rebooted, open your Play Store app and see if the error 495 still pops up. If it still does, then try the next solution.

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Second Solution: Delete Play Store Cache and Data

Another way of fixing error 495 is by bringing back your Play Store app to its default settings. Cache and data files play a big role when it comes to app’s functionality because if these files and data get corrupted, the app may not function normally. So, this time, we will try to delete Play Store’s cache and data so that newer ones will be created. This is how to reset your Play Store app:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Google Play Store app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Tap Clear Data button.
  9. Tap OK.

After this procedure, launch the Play Store again and try to download any app. If the error 495 still pops up, then it’s possible that your phone’s network connection has something to do with it. Move on to the next solution.

ALSO READ: How to Fix Google Play Store Error 20 on Samsung Galaxy S10

Third Solution: Reset Network Settings

When you’re downloading or installing an app it is imperative that you have a stable internet connection. If the connection dropped during the process, it will sometimes result to files getting corrupted and triggers the error 495 or any other error for that matter to show up. We need to rule out the possibility that this error is due to an interrupted connection and to do so, all you need to do is reset the network settings. Here’s how it’s done:

  1. Swipe down from the top of the screen to pull the notification panel down.
  2. Tap the Settings icon on the upper-right corner.
  3. Scroll to and tap General management.
  4. Touch Reset.
  5. Tap Reset network settings.
  6. Tap Reset settings.
  7. If prompted, enter your PIN, Password or Pattern.
  8. Finally, tap Reset.

Once the network settings on your Galaxy S10 has been reset, let it reconnect to the same network. Once connected, launch the Play Store and download an app. If the error 495 still shows, try the next solution.

Fourth solution: Wipe the cache partition

We always knew that a master reset will be able to fix this error but before you actually do that, try to delete the system cache first because the Play Store is a core application and the system creates a cache for it in the cache partition. This procedure will delete the old system cache and create a new one. Here’s how it’s done on your Galaxy S10:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your Galaxy S10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Once the phone has successfully rebooted following the clearing of the cache, try to open the Play store and see if the error 495 is fixed or no longer pops up. If it still does, then try the next solution.

ALSO READ: How to fix Galaxy S10 Wi-Fi Calling blocking calls | Wi-Fi Calling not working

Fifth Solution: Reset your Phone

If none of the methods you performed failed to resolve the issue, then, the last option that you can do is to reset your S10. When it comes to fixing issues like this, doing a reset will definitely bring your device back to its normal functionality and therefore make it work perfectly again. But before you follow the steps, be sure to create a backup your important files and data because they will be deleted. When backing up is finished, don’t forget to remove your Google and Samsung account so that you won’t be locked out. This is how to reset your device:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your phone will continue to boot into the recovery mode and once it reaches the black screen with blue and yellow texts, you’re ready to proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy S10 that keeps showing the Play Store error 495. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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