Google’s successor to the Pixel 2 has just been recently released this week. The #Google #Pixel3 is a flagship device that has impressive specifications and is expected to outperform its predecessor which is already an amazing device. This phone has a glass front and back with an aluminum frame supporting it in the middle. It sports a 5.5 inch AMOLED display and uses the Snapdragon 845 processor with a Titan M security module and 4GB of RAM. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Pixel 3 keeps on rebooting issue.
If you own a Google Pixel 3 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Google Pixel 3 Keeps On Rebooting
Problem: Hi, I tried to read up a lot and also tried to get my phone checked. I encountered a constant rebooting issue with my Google Pixel 3. Initially, it kept restarting until the battery was completely drained out. I later tried charging it and turning it on in safe mode to back up some data. At that point, it gave me about 10 seconds to actually do something and all I managed to do was enter the pin and turn on wifi. Then, I tried to do the same after letting it charge for a long time. This time it gave me less than 5 seconds in safe mode. The normal power on thing doesn’t work at all. And now, I sometimes can’t even get it turn on. It keeps restarting but it doesn’t actually even go to the home screen; shuts back down right after the Google symbol. I’ve tried it with and without plugging in to power source. All I want to do is find out if it’s the hardware or software. I have some data that needs to be backed up but I don’t know how to do that if I can’t get it to turn on in the first place. I’d appreciate any help or suggestions you may have for me.
Solution: There are several factors that can cause your phone to constantly reboot. This can either be caused by a software glitch or by some faulty hardware component. The troubleshooting steps that we are about to perform is designed to eliminate the possibility of this being caused by a software glitch. In case the problem is not software related then you will have to get the phone checked at a service center or possibly have it replaced with another unit as this is most likely covered by the warranty.
The first thing you should do is to make sure that the battery of the phone has sufficient charge. Connect the phone to its wall charger then let it charge until it has reached full capacity.
Force Restart
Do a forced restart on the phone. To do this just press and hold the Power button for about 10 to 20 seconds or until it power cycles.
Start the phone in Safe Mode
In case the issue still persists then the next step is to check if the problem occurs when the phone is started in Safe Mode.
- With the device powered on, press and hold the Power button until the Power off prompt appears then release.
- Touch and hold Power off until the “Reboot to safe mode” prompt appears then release.
- Tap OK to confirm.
Does the problem occur in this mode? If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition of the phone from the recovery mode
Wiping the cache partition of the phone will eliminate any corrupt temporary files and data that could be causing the problem.
- Turn off your phone.
- Press and hold the Volume Down and Power buttons simultaneously until the logo appears and the phone vibrates.
- Release the Power button but keep holding down the Volume Down button until the recovery mode screen appears.
- Press the Power button to restart your device into recovery mode.
- Use the Volume button to highlight Wipe Cache Partition then press the Power button to confirm selection.
- Press the Volume Down button to highlight Wipe all user data option then press the Power button to confirm selection.
- Wait until your device wipes out all cache or temporary data from the system partition.
- Then press the Volume Down button to highlight Reboot system now option.
- Press the Power button to confirm selection.
Perform a factory reset in recovery mode
The last troubleshooting step that you should perform is a factory reset. This allows you to eliminate any software glitches that could be causing the problem. Make sure to backup your phone data before doing the reset.
- Make sure that the phone is turned off.
- Press and hold the Power and Volume Down buttons until the bootloader mode appears then release. It’s represented by an Android bot image with Start label on top.
- Press the Volume Down button to select Recovery mode then press the Power button to confirm selection. After doing so, your phone will flash the Google start screen momentarily then restarts in Recovery Mode.
- When you see the Android bot image with an exclamation point inside a red triangle with No Command label beneath, press and hold the Power button.
- Press the Volume Up button once then release the Power button.
- Use the Volume button to select Wipe data/factory reset option from the Android Recovery screen.
- Select Yes to confirm.
- Wait until the factory data reset process is finished.
- Select Reboot System Now.
If the above steps fails to fix the problem then you should have the phone checked or replaced with another unit since it is still under warranty.
