How To Fix Error 0x8027025a On Xbox Series X

The error code 0x8027025a on your Xbox Series X occurs when you try to sign in or open an app on the console. This means that there might be an issue with Xbox Live or a software glitch has occurred. To fix this you need to perform several troubleshooting steps.

The Xbox Series X is a popular next generation console that’s consistently selling fast in stores. First released by Microsoft in November 2020, it is the successor to the Xbox One X which now comes with several hardware improvements. It’s capable of running true 4K resolution games at up to 120 FPS. With access to the Game Pass subscription service, players will be able to enjoy hundreds of gaming titles at a low monthly fee.

What to do when you get the error code 0x8027025a on your Xbox Series X

One problem that you might encounter on your Xbox is a sign in issue or an affected app not opening. This is a temporary problem that could either be caused by an outage on Xbox Live or a software glitch. Here’s what you need to do to fix this.

Solution 1: Check Xbox Live server status

One of the main causes of this problem is an outage on the Xbox Live server.  Here’s how you can check the status of the Xbox server.

Time needed: 5 minutes.

Check the server status

  1. Open a web browser.

    You can do this from your computer or from your Xbox Series X console.Fix Error 0x8027025a On Xbox Series X

  2. Go to the Xbox server status home page.

    You can check details on the status of Xbox server issues if any from here.What to do when you get the error code 0x8027025a  on your Xbox Series X

If an outage is reported  on the Xbox servers then it’s likely that this could be  what’s causing the problem. You will need to wait for this to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.

Solution 2: Restart the app

If this issue occurs while trying to start an app then it might not have loaded in time as expected. You can try closing this app then opening it again.

  • Press the Xbox button on your controller.
  • Highlight the app.
  • Press Menu.
  • Select Quit.
  • Start the app again.

Try to check if the issue still occurs.

Solution 3: Restart the Xbox console

One of the causes of this error code is a corrupted system data. You can fix this by performing a power cycle which will also refresh the Xbox. Press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then try to check if the issue still occurs.

Having the error 0x8027025a on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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