The error code 0x80070102 on your Xbox Series X occurs when you try to sign in to the console. This means that there is an issue with the Xbox Live service or there is a system glitch. To fix this you need to perform several troubleshooting steps.
The Xbox Series X is a powerful next generation gaming console first released by Microsoft last November 2020. It’s capable of running games at true 4K resolution at up to 120 FPS. You will definitely notice improved game graphics on this console when compared to the last generation Xbox One. When combined with a Game Pass subscription, players will have access to hundreds of games at a low monthly fee.
What to do when you get the error code 0x80070102 on your Xbox Series X
One of the issues that you might experience on your Xbox is when you are unable to sign in to the console and the error 0x80070102 appears. This means that there might be a problem with the Xbox Live server or a system glitch has occurred. Here’s what you need to do to fix this.
Solution 1: Check Xbox Live server status
One of the common causes of this problem is an outage on the Xbox server. Here’s how you can check the status of the Xbox status.
Time needed: 5 minutes.
Check the server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If an outage is reported on the Xbox servers then this could be what’s causing the problem. You will need to wait for this to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Restart the Xbox
Performing a power cycle on the console will fix any system glitch that could be causing this problem.
- Press the Xbox button on your controller.
- Select Profile & system.
- Select Settings.
- Select General.
- Select Power mode & startup.
- Select Full shutdown.
- Select Shut down.
Once the console is powered down, unplug its power cord. Wait for a minute then plug the power cord and turn on the console. Try to check if the issue still occurs.
Having the error code 0x80070102 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.