How To Fix Error 0x80040900 On Xbox Series X

The error 0x80040900 on your Xbox Series X occurs when trying to sign in to your account on the console. This usually means that there is an issue with your account or an unexpected error has occurred. To fix this you will need to perform several troubleshooting steps on this device .

The Xbox Series X is one of the most popular gaming consoles available in the market today. Released by Microsoft late last year, it’s capable of playing Xbox games at 4K resolution at up to 120 FPS. When combined with an Xbox Game Pass subscription players will have access to hundreds of games which they can download and play.

What to do when you get the error code 0x80040900 on your Xbox Series X

One of the issues that you might experience when trying to sign in to your account on the Xbox is is this error message. This means that your account payment option might have expired, there could be a problem with the Xbox server, or this might be caused by a software glitch. Here’s what you need to do to fix this. Make sure to power cycle the Xbox then check again if the error still appears before proceeding.

Solution 1: Check Xbox Live server status

One of the main causes of this problem is a server outage.  Here’s how you can check the status of the Xbox server.

Time needed: 5 minutes.

Check the server status

  1. Open a web browser.

    You can do this from your computer or from your Xbox Series X console.Fix Error 0x80040900 On Xbox Series X

  2. Go to the Xbox server status home page.

    You can check details on the status of Xbox server issues if any from here.What to do when you get the error code 0x80040900  on your Xbox Series X

If an outage or maintenance is reported on the Xbox servers then this could be  what’s causing the problem. You will need to wait for this to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.

Solution 2: Update your account information

There’s a possibility that the problem is caused by an expired payment option. In order to fix this you will need to access your Microsoft account using a web browser then update your billing and payment options.

Solution 3: Reset the Xbox

Sometimes the problem can be caused by a corrupted operating system. As a last resort you should consider doing a factory reset which should reinstall the operating system.

  • Press the Xbox button .
  • Select Profile & system.
  • Select Settings.
  • Select System.
  • Select Console info.
  • Select Reset console.
  • Select Reset and keep my games & apps.

Having the error code 0x80040900 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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