The Craftopia connection error on your Xbox Series X can be caused by several factors. There might be an Xbox Live service outage, the internet connection might be down, or there might be a software glitch. To fix this you need to perform several troubleshooting steps on the console.
Craftopia is one of the latest games to be made available on the Xbox Series X. It’s still in early access development so expect it to have some glitches. This is a multiplayer survival action game that allows players to craft items, farm , build, and slay monsters. It borrows concepts from popular titles such as Breathe of the Wild and Pokemon.
What to do when you get Craftopia connection errors on your Xbox console
One of the issues that you might encounter when playing Craftopia is when you can’t connect to the game servers or you keep on getting disconnected. Here’s what you need to do to fix this.
- Make sure the Xbox is running on the latest software update.
- Make sure to download the latest Craftopia game update.
Solution 1: Check for any Xbox Live service outage
The first troubleshooting step you have to do is to check if the Xbox Live server has an outage or if maintenance is being conducted. If there is an outage or if maintenance is being conducted then this might be what’s causing the problem. Here’s what you need to do to check if there is a server outage.
Time needed: 5 minutes.
Check the server status
- Open a web browser.
You can do this from your computer or from your Xbox console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If an outage or maintenance is being reported then you will need to wait for this to be fixed. Microsoft will usually indicate the time when the issue will be resolved.
Solution 2: Restart the router
This game requires an internet connection to play. If there is an issue with your connection then this might be what’s causing the problem. To fix this, you could try to restart the router that the Xbox is connected to. Unplug the router from the power outlet and wait for a minute before plugging it back in then check if the problem still occurs. If your Xbox is using a wireless connection to the router then you can also try checking if a wired connection will fix the problem.
Solution 3: Perform a network test
You should try checking the internet connection your Xbox is getting. This will give you an idea if the issue is caused by the internet connection.
- Press the Xbox button on your Xbox controller.
- Select Profile & system.
- Select Settings menu.
- Select General.
- Select Network settings.
- Select Test network connection.
- Select Continue.
- Select Test network speed & statistics.
Compare the results you get with Microsoft’s recommended speed for online gaming.
- Minimum download speed of 3 Mbps (or 3,000 Kbps).
- Minimum upload speed of 0.5 Mbps (or 500 Kbps).
- Ping of less than 150 milliseconds.
Solution 4: Power cycle the Xbox Series X
Sometimes the problem can be caused by corrupted temporary data stored in the Xbox. You can remove this data by restarting the console. To do this, just press the Xbox button on the console for 10 seconds or until it turns off. Unplug its power cord then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then launch Craftopia. Check if you still get any connection errors.
Having the Craftopia connection error in your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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