Fix DNS_PROBE_FINISHED_NXDOMAIN Error On Google Chrome

There have been reports from Windows users getting error DNS_PROBE_FINISHED_NXDOMAIN error on Google Chrome while trying to access websites. The error is obviously related to issues with the (Domain Name System) DNS servers and it appears if the domain’s IP address could not be found or cannot be resolved. The error message is usually companied by the message “This webpage is not available”, “This site can’t be reached” or “Server IP address could not be found”. In this latest installment of our troubleshooting series, we will talk about the recommended troubleshooting solutions that you can try to fix the DNS_PROBE_FINISHED_NXDOMAIN in Google Chrome Browser on Windows 10.

Fix the DNS_PROBE_FINISHED_NXDOMAIN Error On Google Chrome

There are several factors that can cause this particular error message to occur such as misconfiguration with the (Domain Name System) DNS settings, conflicts with the antivirus program, to issues with the network or internet connection. If you are getting error message DNS_PROBE_FINISHED_NXDOMAIN when trying to access websites on Google chrome, try the following solutions below to fix it.

But before performing any of the recommended troubleshooting solutions listed below its best to restart your computer first. This action refreshes the computer system and is quite effective in fixing most of the issues with your computer.

Solution 1: Change to Google DNS server Manually

If you are having DNS (Domain Name System) related issues on your browser, try to change DNS servers using Google Public DNS server for a more secured and reliable browsing.  Change the DNS settings on Internet Protocol Version 4 (TCP/IPv4) on DNS server addresses for the preferred DNS server and Alternate DNS server and then check if the error will be resolved.

To do this:

  1. Press Windows key + I on your keyboard to open Windows settings section.

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  2. Inside Windows Settings, click Network & Internet

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  3. Under Advanced network settings of network status, click Change Adapter options. A new window opens.

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  4. Inside Network Connections window, right click on your network and click Properties from the drop down menu.

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  5. Under Wi-Fi Properties, click Networking tab.

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  6. Scroll down and double click Internet Protocol Version 4 (TCP/IPv4) to open it.

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  7. Click on the option “Use the following DNS server addresses”

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  8. Input 8.8.8.8 as Preferred DNS server.

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  9. Input 8.8.4.4 as Alternate DNS server

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  10. Click OK to apply changes made.

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Relaunch Google Chrome again and then check if error message DNS_PROBE_FINISHED_NXDOMAIN in Google Chrome Browser on Windows 10 still occurs.

Solution 2: Flush DNS Cache

Another solution and one of the most recommended one that you can try in fixing DNS_PROBE_FINISHED_NXDOMAIN error is to flush DNS Cache. This action refreshes and clears the DNS cache on your computer.

To do this:

  1. At the search bar located at the lower left, type Command Prompt
  2. Right click on Command prompt result and click Run as Administrator from the drop down menu. This will open command prompt with administrative access.
  3. At Command Prompt window, type the following commands and press Enter after each command.
  4. Type ipconfig /flushdns and press Enter
  5. Type ipconfig /release and press Enter
  6. Type ipconfig /renew and press Enter
  7. Restart Computer

Once computer completely reboots, relaunch Google Chrome again and then check if DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome Browser on Windows 10 still occurs.

Solution 3: Reset Network Configurations

If after clearing DNS cache and DNS_PROBE_FINISHED_NXDOMAIN error still occurs, you can try another solution to clear the DNS cache. This is a more in-depth way to clear DNS cache on your computer.

To do this:

  1. At the search bar located the lower left, type ‘Command Prompt”
  2. Right click on command prompt result and click Run as Administrator from the drop down menu.
  3. At Command prompt window, type the following commands and press Enter after each command.
  4. Type ipconfig/release and press Enter
  5. Type ipconfig/all and press Enter
  6. Type ipconfig/flushdns and press Enter
  7. Type ipconfig/renew and press Enter
  8. Type netsh int ip set dns and press Enter
  9. Type netsh winsock reset and press Enter
  10. Type ipconfig/renew and press Enter
  11. Restart computer

After computer completely reboots, check if DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome Browser on Windows 10 still occurs.

Solution 4: Temporarily Disable Antivirus Program

Most of the time, antivirus programs helps secure your computer from viruses and threats however there are instances when it can interrupt and cause conflicts with some of the websites thereby causing DNS_PROBE_FINISHED_NXDOMAIN error to occur. To fix this, try to temporarily disable antivirus program and check if the error will be fixed. If after performing the solution and the antivirus program is not the culprit, you may need to enable antivirus program again to keep your computer protected.

For Windows Defender:

  1. Click on the Start or Windows logo key located at the lower left
  2. Click Settings an icon that looks like a gear to open Windows Settings section.
  3. At Windows settings section, click Update and Security.
  4. Click Windows security at the left pane.
  5. Click Virus and Threat protection from the protection areas section. A new window opens.
  6. At the new window, click Manage settings from Virus and Threat Protection settings.
  7. Toggle OFF Real-time protection.
  8. Restart your computer.

For AVG:

  1. Double-click on AVG icon located at on system tray
  2. Click Temporarily disable AVG protection.
  3. Select how long you want AVG to be turned off and whether you want AVG to disable its Firewall too. Click on OK to disable the antivirus program.

For McAfee:

  1. Double-click on McAfee icon located at on system tray.
  2. Click Exit.
  3. A dialog box warning you that McAfee protection will be turned off, click Yes to disable the antivirus program.

For Avast:

  1. Double-click on Avast icon located at computer system tray.
  2. Click Avast shields control.
  3. Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

Relaunch Google Chrome again and then Check if DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome Browser on Windows 10 still occurs.

Solution 5: Restart the DNS client service

If you are having DNS related issues causing DNS_PROBE_FINISHED_NXDOMAIN error to appear, you can try to restart DNS service. This action is usually done to troubleshoot DNS related issues and or when the DNS client service has stopped running. There are two ways to do this: via Services panel and via Command Prompt.

Restart DNS service via Control Panel:

  1. Press Windows key + R on your keyboard to open RUN dialog box
  2. At RUN dialog box, type services.msc and press Enter or click OK to open Services window.
  3. At Services window, scroll down and locate DNS client service.
  4. Right click on DNS client and click Restart from the drop down menu.
  5. Right click on DNS client service and click Properties from the drop down menu.
  6. At Properties window, stay on General tab
  7. Make sure Start up type is set to Automatic
  8. Click Apply to apply changes made.
  9. Click OK to exit.

Check if DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome Browser on Windows 10 still occurs.

Restart DNS service via Command prompt:

  1. At the search bar located at the lower left, type Command Prompt
  2. Right click on command prompt result and click Run as Administrator from the drop down menu.
  3. At Command prompt window, type the command net stop dnscache and press Enter. Wait for the restart process to complete.
  4. Exit Command prompt window.

Check if DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome Browser on Windows 10 still occurs.

Solution 6: Remove Proxy Settings

There’s a possibility that LAN proxy is causing the error. To fix this error, try to remove the proxy settings on your computer using the steps below.

  1. Press Windows key + R on your keyboard to open RUN dialog box.
  2. At RUN dialog box, type inetcpl.cpl and press Enter or click OK to open Internet Properties window.
  3. At Properties window, click Connections tab
  4. Under Local Area Network (LAN) settings, click LAN settings tab.
  5. Make sure option “Automatically detect settings” is unchecked.
  6. Click OK to apply changes made and Exit LAN settings.
  7. Click OK to exit Internet Properties window.

Check if DNS_PROBE_FINISHED_NXDOMAIN error in Google Chrome Browser on Windows 10 still occurs.

After following the solutions mentioned, you will successfully fix the DNS_PROBE_FINISHED_NXDOMAIN in Google Chrome Browser on Windows 10.. For more troubleshooting videos, feel free to visit our TheDroidGuy Youtube Channel.

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