The Clash of Clans not loading on Android phone issue usually occurs when trying to start the game. There are several factors that can cause this problem ranging from a slow internet connection to a corrupted game file. You will need to perform a series of troubleshooting steps to fix this.
Clash of Clans is a popular online multiplayer game that can be downloaded for free from the Google Play Store and the App Store. Players take on the role of a village chief and oversee its development by increasing its resources and advancing its structures. You are also able to join a clan and compete in clan wars where the victore can win resources.
What to do when Clash of Clans does not load on your phone
One issue that you might encounter while playing this game on your Android phone is when it fails to start. Here’s what you need to do to fix this.
Things to do first:
- Restart the phone
- Make sure your phone is running on the latest software version.
- Make sure the game is updated.
- Check the official Twitter page of Clash of Clans for any maintenance break announcements.
Method 1: Check the phone internet connection
The first thing you will want to do is to make sure the phone does not have a slow internet connection.
Time needed: 3 minutes.
Run a speed test
- Open the phone browser.
You can do this by swiping up from the home screen and tapping your preferred browser.
- Go to Google.com then search for “speedtest”.
This will open the speed test results and show you a tool that you can use.
- Tap on the RUN SPEED TEST button.
This is usually the first choice that appears on the search results.
If the results are not good then try connecting your phone to a different Wi-Fi network. You can also try using your mobile data subscription if no other Wi-Fi network is available.
Method 2: Clear the cache and data of Clash of Clans
One of the common causes of this problem is corrupted cached data. To fix this you will need to clear the cache and data of the game.
- Tap on Settings.
- Tap on Apps & Notifications.
- Tap on See all apps.
- Tap on Clash of Clans.
- Tap on Storage & Cache.
- Tap on Clear Storage and Clear Cache then make sure to confirm your action. This will remove the temporary data stored by the app.
Try to check if the problem still occurs.
Method 3: Reinstall Clash of Clans to fix the not loading issue
There are instances when a corrupted game file is causing this problem. In order to fix this you should uninstall the game then install a fresh version from the Google Play Store.
After performing the steps listed above you will successfully fix the Clash of Clans not loading problem.
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