How To Fix Anker Soundcore Bluetooth Not Working Problem

There are several factors that can cause the Anker Soundcore Bluetooth not working issue. This problem prevents you from connecting the speaker to your smartphone and can be due to drained speaker battery, device not paired, or device not within range. You need to do several troubleshooting steps to fix this.

The Anker SoundCore is a portable Bluetooth speaker that provides a great sound quality with a deep bass. You can easily bring this with you on any of your outdoor activities and use it to play your favorite music. Some of its features include a 24 hour playback time on a single charge, IPX5 water protection, and a durable build quality just to name a few.

Technical Specifications of the Anker SoundCore:

  • Bluetooth Version: 4.0
  • Driver output: 3W×2
  • Playtime: Estimated 24+hrs @80% volume
  • Battery Capacity: 4400mAh
  • Input: 5V / 1A
  • Charging time: 5 hours
  • Bass Boost: Passive radiator
  • Handsfree function: Y
  • Volume/Track control: Y
  • Range: 20m/66ft
  • Weight: 365g/12.9oz
  • Size: 165x45x54mm

What to do when your Anker Soundcore won’t connect to a Bluetooth device

One issue that you might encounter with your SoundCore Bluetooth speaker is when you can’t pair it with another Bluetooth device. This can be an annoying problem especially if you want to play your favorite music on the speaker. Here are the troubleshooting steps you need to do to fix this.

Method 1: Perform a factory reset on Anker SoundCore

The first troubleshooting step you should do is a factory reset or hard reset. This wipes out the data on the speaker and brings it back to its default settings. This is a useful troubleshooting step to perform whenever you are experiencing problems with the device such as when you can’t make a Bluetooth connection.

Time needed: 2 minutes.

Reset the speaker

  1. Press and hold the Power button.

    Do this for at least 8 seconds to reset the device.Fix Anker Soundcore Bluetooth Not Working Problem

  2. Press and hold the Bluetooth button.

    Do this for at least 2 seconds to delete all previous pairings.What to do when your Anker Soundcore won't connect to a Bluetooth device

After performing these steps try checking if you can connect to the speaker using Bluetooth.

Method 2: Pair the Bluetooth device

If this speaker is paired to another device and you want to pair it to your phone you will need to reset its Bluetooth connection.

  • Turn on the SoundCore.
  • Press and hold down the Bluetooth button for around 3 seconds.
  • When the light begins flashing the Bluetooth speaker is ready to pair and connect. 

Make sure to delete the speaker connection name on your phone. Do a Bluetooth scan so that the speaker name will appear then try connecting to the speaker.

Method 3: Charge the speaker to fix SoundCore Bluetooth not working issue

One reason why the Bluetooth feature of this speaker won’t work is its battery is low in charge. To fix this all you need to do is to charge the speaker.

  • Insert the microUSB cord into the charging port of the speaker.
  • Make sure the other end of the microUSB cord is plugged securely to a wall charger.
  • Plug the wall charger to a power outlet.

Leave this charging for at least 3 hours then check if you can connect the speaker to your Bluetooth device.

Method 4: Device is not in range

The recommended working range between the speaker and the device it is connecting to should not exceed 66 feet. This range will decrease if there are a lot of obstructions or signal interferences such as walls between both devices.

Try placing the speaker and the device it is connecting close to each other then check if the problem still occurs.
Having the Anker SoundCore Bluetooth not working issue can be a frustrating experience. Hopefully, this solution will help you fix the problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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