Display issues in mobile devices like screen flickering can be due to either certain problems with the device software or hardware. Software-related screen flickering issues are usually triggered by a faulty app, bad update, or corrupt data like a broken image or video file you attempt to open via pertinent apps. There are also a few instances where certain display settings are to blame. Meanwhile, hardware-related screen flickering problems usually transpire after instances of dropping or liquid exposure on the device. A physical or liquid damage might have busted certain display components and thereby yielded to this symptom on the phone. Here in this context, I will try to address a screen flickering issue on the Moto X4 smartphone. Feel free to refer to the workarounds I’ve demonstrated subsequently should you wish to troubleshoot software issues that might have caused your Moto X4 screen to flicker.
Read on and learn what to do if you see some pixels are flickering all over your Moto X4 display when you touch the screen, when on low display brightness, when you see random flickering black or white line on the screen, or when half of your device screen blinks and turns white or black.
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First solution: Soft reset/Forced restart.
A soft reset or forced restart will likely be able to fix the problem if the screen flickering is triggered by some minor software errors and glitches on the phone. This is in fact the first recommended solution to try on when dealing with various types of software issues in a wide range of mobile devices be it iOS or Android phone. Here’s how it’s done:
- Press and hold the Power button for about 10 to 20 seconds until the device power cycles.
A soft reset will not erase any of your data stored on your phone’s internal memory.
Second solution: Adjust screen brightness.
As mentioned earlier, screen flickering may likewise be attributed to inappropriate level of screen brightness set on the phone. To rule this out, try to lower or increase screen brightness on your Moto X4 and see if doing so renders positive outcome. If the screen brightness is set to very low, then try lowering it down or the other way around. For starters, adjusting the screen brightness on the Moto X4 is done with these steps:
- Touch the Apps icon/menu.
- Touch Settings.
- Touch Display.
- Select or adjust the desired Brightness level by moving the slider up or down.
You can also try setting other display options like Adaptive brightness to automatically optimize brightness level on your device based on the available light in the surroundings. See if doing so makes a difference.
Third solution: Update apps or your device software to the latest version.
Motorola also rolls out periodic software updates to keep its devices optimized and free from bugs. Installing a new update might be the key to fixing the screen flickering problem on your Moto X4 if it’s triggered by some bugs in the first place. To check for available software update to download and install on your Moto X4, follow these steps:
- Make sure your phone is connected to Wi-Fi internet and has at least 50 percent of battery life.
- Touch the Settings icon from the Apps menu.
- Touch About phone.
- Touch System updates.
- Select Download and install.
- The Background installation instigates after the software update has been downloaded.
- Wait until the update is installed. Your phone then shows a message that says, Almost there… If you see this prompt, select the option to Restart now.
After it reboots, the new software will be implemented.
Installing new updates for your apps can also help rule apps problems out from the possible culprits.
Fourth solution: Configure/manage hardware overlay settings.
There are times when screen overlay comes into conflict with another app thus causing issues including random flickers on an Android phone display. To eliminate this from the possible triggers, try to turn off screen overlay on your Moto X4 with these steps:
- Touch to open the Apps menu.
- Touch Settings.
- Go to the Advanced section.
- Select Special app access.
- Touch to select the option to Display over the apps.
- Touch the switch to turn OFF screen overlay for desired apps.
Menu options may vary depending on the current software version your device is running on. You can try it and see if that helps.
Fifth solution: Boot into Safe Mode and diagnose apps.
Booting your Moto X4 into safe mode can help you determine whether or not the screen flickering is triggered by some third party apps or not. All third-party apps are temporarily disabled while in safe mode. Here’s how to enable safe mode on your Moto X4:
- Unlock your phone screen.
- With the screen unlocked, press and hold the Power button.
- Then touch and hold the Power off option.
- Wait for your device to reboot with a Safe Mode badge in the bottom left corner of the screen.
Use of your phone as you normally do while in safe mode and see if the flickering occurs. If the problem does not occur while your device is running in safe mode, it means that a third-party app is causing it. This is when you will need to remove suspected apps from your phone, likely the most recent app you downloaded prior to the onset of the first flickering symptom.
To delete or uninstall an app on your Moto X4, go to Apps-> Play Store-> Menu-> My apps & Games, then select the suspected app to remove/uninstall.
Using safe mode does not affect any user data and the best way to troubleshoot apps problems that might have caused conflict to your phone’s display functions.
Last option: Hard reset/master reset.
A hard reset or master reset can be considered the last resort of all prior methods failed to fix the problem. If you are certain that your phone is free from any sort of physical or liquid damage, then you may go ahead and perform a hard reset to fix any major software issues that might have triggered your Moto X4 display to flicker frequently or randomly. Keep in mind that a hard reset or master reset wipes everything out from your phone hence creating a backup is highly recommended beforehand.
Here’s how to do a master reset through the Moto X4 settings menu:
- Back up your important data and personal information.
- Touch the Apps menu.
- Navigate to Settings-> System-> Reset.
- Then touch Factory Data Reset.
- Touch Reset Phone.
- If prompted, enter your screen lock credentials to continue.
- Touch Erase Everything to confirm.
Wait until your phone completely resets and restores its factory defaults. Use your phone and see if the screen still flickers or not.
Service / Repair Options
Take your Moto X4 to a service center and have it assessed by a technician for possible hardware damage. The fact that the screen flickering problem on your Moto X4 persists after exhausting all prior means to fix any software errors that might have inflicted the symptom could denote a possible physical or liquid damage on the device. In this case, service would be necessary.
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