The Samsung Galaxy A50 is a mid-range device and while it’s not as fast as the flagships, it should still be able to work properly without any issues. Among the services that are always reliable is the WiFi. But just recently, some owners of the phone have complained that their device won’t connect to WiFi anymore. It may be an annoying issue but it’s not really that serious.
Below, I have mapped out some effective solutions you can try to make your phone connect to a WiFi network again. You may not have to do all of them but try to see which one works for you. If you’re one of the owners of this device and are currently having a similar problem, continue reading this article as we may be able to help you.
Troubleshooting a Galaxy A50 that won’t connect to a WiFi network
Generally, network related problems can be fixed by simply refreshing the memory of both your phone and your network device. However, it’s also possible that there’s an issue with the firmware that affected your device’s normal operation. But don’t worry, as long as this problem didn’t occur due to a hardware issue, you should be able to fix it. Here’s what you need to do:
Restart your Network Device first
You would only concern yourself with this problem if you’re trying to connect to your own network because if not, then you should just be asking the establishment that owns the network you want to connect to. So, assuming that you’re having this kind of problem while you’re trying to connect to your own WiFi network, the first thing that you have to do is to restart your network device. Depending on your setup, you may have to restart your modem and router.
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- Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
- Leave it without power for a minute or two.
- After that, plug it back into the wall outlet or reconnect the cord.
- Wait for the device to become online and then let your phone reconnect to it.
If your Galaxy A50 still won’t connect to your WiFi network after doing this, then move on to the next solution.
You’ve already refreshed your network device’s memory but your phone still won’t connect to the network, the next thing you need to do is to refresh your phone’s memory. It is important that you did this procedure before moving on to other solutions because this problem can be due to a pretty minor glitch in the system.
The forced restart is actually a simulated battery removal, which refreshes your phone’s memory as well as reloads all applications and services. Most of the time, if a problem like this is caused by a minor problem, this will be enough to fix it. Here’s how it’s done:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
Once your phone has finished rebooting, try to see if it can connect to the same network. If it still won’t connect, then try the next solution.
Let other devices connect to the network
The purpose of this procedure is for us to isolate the problem. If it’s your network device that’s acting up, then you other phones or devices should also have the same problem as your Galaxy A50. But if they can connect to the network properly without any issues, then the problem could only be with your phone and you have to continue troubleshooting it.
When it comes to minor network-related problems, as long as the issue is with your phone, resetting the network settings would always fix them. That’s what you need to do. It will bring the network settings back to defaults and refresh all network services that may have developed an issue or started to keep on crashing. You don’t have to worry about your files and data since they will not be deleted or altered. Here’s how you do it:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and tap General management.
- Touch Reset.
- Tap Reset network settings.
- Tap Reset settings.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Reset.
The WiFi service will be disabled after this, so enable it back, allow your phone to find the network and try to reconnect. If for some reason your device still won’t connect after this, then you have no other choice but to do the next solution.
At this point and after doing all the previous procedures, your last resort will be to reset your phone. This will rule out the possibility that this problem is just with the firmware or services. A reset will always fix problems like this, especially if it occurred without apparent reason or cause. But before you actually reset your Galaxy A50, create a backup of your important files and data because they will all be deleted. After the backup, it’s best to remove your Google account so that you won’t be locked out of your phone after the reset. When ready, follow these steps:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release the keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
If your Galaxy A50 still won’t connect to the WiFi network after the reset but your other devices don’t have issues with the same network, then it’s time to get your phone checked. On the other hand, if the problem is with your WiFi network, you should call your Internet Service Provider because maybe your router is not working properly.
I hope that we’ve been able to help you fixing your Galaxy A50 that won’t connect to a WiFi network. Thanks for reading.
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