When it comes to connectivity, WiFi is more reliable than mobile data but it seems like some owners of the Samsung Galaxy A50 are experiencing difficulties connecting to the Internet because their phone reportedly keeps losing WiFi signal. As a result, their devices won’t stay connected to the Internet and many services will surely be affected.
If you have a problem like this with your phone, you have to address it immediately so as no to disrupt the services that rely on the Internet to work. That’s the purpose of this post. In here, I will walk you through in troubleshooting your Galaxy A50 that keeps on losing WiFi signal. Most of the time, this is just a minor problem that you can fix easily. So continue reading as this post may be able to help you.
Troubleshooting a Galaxy A50 that keeps losing WiFi signal
In this troubleshooting guide, we will look into all possibilities and rule them out one after another until we can figure out the reason why your phone keeps losing WiFi signal every now and then. Here’s what you need to do about it…
Restart your network device
The possibility that your network devices are failing is always there. So to rule it out immediately and isolate the problem, restart your network device. The best solution to a failing router is a reboot. In fact, this can be the only thing you need to do to make your Galaxy A50 have a more stable Wifi connection. Here’s how it’s done:
- Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit.
- Leave it without power for a minute or two.
- After that, plug it back into the wall outlet or reconnect the cord.
- Wait for the device to become online and then let your phone reconnect to it.
If your phone still keeps losing WiFi signal after this, then try the next solution.
Force Reboot your Galaxy A50
After restarting your network device and your phone still loses its wifi signal, what you have to do next is to refresh its memory. To do so, you simply have to do the forced restart. It’s a simulated battery removal reloads all apps and services as well as refresh the memory. Here’s how you do it:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.
Once your phone has finished rebooting and it still loses its WiFi signal every now and then, you have to move on to the next solution.
Reset the Network Settings to make WiFi signal stable
You’ve refreshed your router’s memory as well as your phone’s but the problem continues. The next thing you have to do is reset all the network services in your phone. This will actually make the connection more stable. This procedure is pretty effective against this problem and you don’t have to worry about your data as none of them will be deleted. This is how it’s done:
- Swipe down from the top of the screen to pull the notification panel down.
- Tap the Settings icon on the upper-right corner.
- Scroll to and tap General management.
- Touch Reset.
- Tap Reset network settings.
- Tap Reset settings.
- If prompted, enter your PIN, Password or Pattern.
- Finally, tap Reset.
If your phone still loses WiFi signal after this, then try the next solution.
Perform the Master Reset on your phone
After making sure that the problem isn’t with your network device or phone, what you have to do next is the reset. As long as this isn’t a hardware issue, a reset should make your phone lose WiFi signal frequently. But before the reset, make sure to create a backup of your important files and data because they will be deleted. Also, remove your Google account prior to the reset so that you won’t be locked out. When ready, follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up and Power keys.
- When the Galaxy A50 logo shows, release the keys.
- Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that we’ve somehow helped you fix your Galaxy A50 that keeps losing WiFi signal. Thanks for reading!
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