In this troubleshooting guide, we will show you what to do if your Galaxy Tab S6 turns off by itself and would no longer turn on after that. This can be just a pretty minor issue with the firmware or the battery, but it can also be a sign of a hardware problem. Read on to learn more.
As long as there are no signs of physical damage, the reason why a device like the Tab S6 turns off by itself is either due to a drained battery or a firmware crash. Needless to say, such a problem can be fixed by doing one or a couple of procedures. If you have this problem, then here’s what you have to do:
First solution: Force restart your tablet
If there is no apparent reason or cause why your device shut itself down, then it’s probably just due to a firmware crash. There are times when apps would cause this, but don’t worry because you can easily fix it by doing a forced restart. Here’s how:
- Press the volume down button and the Power key at the same time, and hold them both for 10 seconds. This will trigger your tablet to boot up.
- When the logo shows, release both keys and allow the device to continue the boot process.
The logo is a sign that the problem isn’t serious, because the moment it shows, it means the phone is already powered on. If your device doesn’t respond after the first try, do the same procedure a few more times before moving on to the next solution.
Second solution: Charge your tablet and do the Forced Restart
In case your tablet is still not responding after doing the first solution, then it’s possible that the battery was drained completely and that the firmware crashed just before it ran out of juice. To rule this possibility out, here’s what you need to do:
- Plug the power adapter to a working wall outlet.
- Connect the tablet to the charger using the original charging cable.
- Regardless of whether the charging sign shows or not, leave it connected to the charger for at least 10 minutes.
- After that and while the device is still connected to the charger, press and hold the volume down button and the power key for 10 seconds or more.
- If the logo shows, then release both keys and just wait for it to complete the boot process.
If the problem is just due to a drained battery or firmware crash, then your Galaxy Tab S6 should boot up successfully. However, if it still won’t respond even after doing the two solutions, then you should have it checked because the problem can be with the hardware.
We hope that this troubleshooting guide can help you one way or the other.
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