What To Do If Galaxy S20 Won’t Connect To Wi-Fi Network

Just because your Galaxy S20 won’t connect to your Wi-Fi network doesn’t mean it already has a problem. Perhaps, the issue is with your router or network. That’s the reason why you have to take a little time troubleshooting your phone because you may be able to fix the problem by doing some simple procedures. 

YouTube video

In this post, I will guide you in finding out the reason why your phone won’t connect to a Wi-Fi network and fix it. If you’re one of the users who have encountered this problem, or someone you know is currently having a hard time connecting to the network, then continue reading this post as it might be helpful.

Galaxy S20 Won’t Connect To Wi-Fi

Time Needed : 10 minutes

The factors that we have to consider here is that this problem might be with the network, so we’ll begin troubleshooting it. Then, we’ll move on to your phone if the problem persists. That said, here’s what you should do:

  1. Restart network device and your phone

    You must begin your troubleshooting by refreshing your devices. If it’s just a network problem, then rebooting your router may sort things out. The same thing goes if it’s a minor problem with your phone. 

    1. Unplug the router from the wall outlet or disconnect the cord from the main unit if possible. 
    2. Leave your network device without power or a minute or two. 
    3. While waiting, press and hold the volume down button and the power key for 10 seconds. This will force your phone to reboot. 
    4. When the logo shows, release both keys and wait until the device has finished rebooting. 
    5. Wait for your devices to become active and then try to reconnect to the network. 

    If your Galaxy S20 still won’t connect to the network, try to see if other devices can connect to it without any problem. This will rule out the possibility that the problem is with your network or router, especially if other devices get a stable connection from the network except your S20.
    unresponsive galaxy s20 touchscreen

  2. Reset the Network Settings of your phone

    After making sure that the problem isn’t with your network or router, what you have to do next is to troubleshoot your phone’s network services. The best thing you can do about it is by resetting all the network settings of your device. This will bring all network services back to their default configuration. 

    You don’t have to worry about your files and data as none of them will be deleted. When you’re ready, follow these steps to reset the network settings your Galaxy S20: 

    How To Reset Network Settings On Galaxy S20

    After resetting the network settings, try to reconnect to your network and see if the problem is fixed. If not, then move on to the next solution.
    galaxy s20 won't connect to wi-fi

  3. Factory reset your phone

    If the first two solutions failed to fix the problem and your phone still won’t connect to the Wi-Fi network, then what you have to do next is to reset the device. 

    A factory reset will delete all your personal files and data, so make sure you create a backup. When ready, follow one of the procedures below to reset your Galaxy S20. 

    How To Hard Reset Galaxy S20 | A Master Reset Guide
    How To Factory Reset Galaxy S20
    galaxy s20 screen flickering factory reset

  • Android 10
  • Galaxy S20

A reset will fix this problem, as long as it’s with your phone. Network issues aren’t really that serious and most of the time, you can always fix them. However, if the problem is with your network device, then the best thing you can do is to call your Internet Service Provider and have it fixed. 

I hope that this simple troubleshooting guide has been able to help you one way or the other. 

Please support us by subscribing to our Youtube channel. Thanks for reading!

Photo of author

Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

Posts you might like