Some units of the Galaxy A50 keeps dropping Wi-Fi connection shortly after the Android 10 update, although some owners reported that the connection still works well before the problem occurs. The drops reportedly occur several times a day, which is apparently very annoying as it affects how owners use the phone.
But based on our experience, a problem like this isn’t really that serious. In fact, there’s always a possibility that the problem isn’t with your phone but with your network or router. So in this post, we will try to look into those possibilities and rule them out one after another until we can figure out what the problem with your phone is.
Galaxy A50 Keeps Dropping Wi-Fi Connection After Android 10
Time Needed : 15 minutes
You may only have to do one or a couple of procedures for your phone to stop dropping its Wi-Fi connection. Here’s what you need to do:
- Restart network device and your phone
You must begin your troubleshooting by refreshing your devices. If it’s just a network problem, then rebooting your router may sort things out. The same thing goes if it’s a minor problem with your phone.
1. Unplug the router from the wall outlet or disconnect the cord from the main unit if possible.
2. Leave your network device without power or a minute or two.
3. While waiting, press and hold the volume down button and the power key for 10 seconds. This will force your phone to reboot.
4. When the logo shows, release both keys and wait until the device has finished rebooting.
5. Wait for your devices to become active and then try to reconnect to the network.
If your Galaxy A50 still drops its connection, try to see if other devices can connect to your network without any problem. This will rule out the possibility that the problem is with your network or router, especially if other devices get a stable connection from the network except your A50.
- Reset the Network Settings of your phone
The next thing that you need to do here is to troubleshoot your phone itself, especially if other devices can connect to the same network without dropping the connection. What you have to do is reset the network settings. This will bring all the network services back to their default values and configuration. Here’s how it’s done:
1. Swipe down from the top of the screen and then tap the Settings icon.
2. Find and tap General management.
3. Touch Reset.
4. Tap Reset network settings.
5. Tap the Reset settings button.
6. If prompted, enter your PIN, Password or Pattern.
7. Finally, tap Reset.
After resetting the network settings, try to reconnect to your network and see if the problem is fixed. If not, then move on to the next solution.
- Factory reset your phone
If the first two solutions failed to fix the problem and your phone still won’t connect to the Wi-Fi network, then what you have to do next is to reset the device.
A factory reset will delete all your personal files and data, so make sure you create a backup of things you don’t want to lose. And when you’re ready, follow the steps below to reset your phone.
Also, after the reset, make sure to set up your phone as a new device. A reset will always fix problems like this as long as the issue is with the phone. However, if the problem is with your network, then you should call your service provider.
- Android 10
- Galaxy A50
This is how you reset your Galaxy A50 to have optimum effectiveness:
- Turn your phone off first.
- Press the volume up button and the power key at the same time, and release them when the Galaxy A20 logo shows.
- Once you see a black screen with yellow and blue texts on it, you’ve successfully started the phone up in Recovery Mode.
- Now, using the volume down key, highlight the option ‘Wipe data or factory reset’ and then press the Power key to select it.
- Highlight ‘Yes’ and then press the power key.
- When it’s finished, the option ‘Reboot system now’ is already highlighted. Just press the power key to select it and restart your device.
- Wait for your phone to finish rebooting.
I hope that this simple troubleshooting guide has been helpful.
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