What To Do If Your PS4 Has No Sound | Easy Fix For No Audio

Some PS4 owners may encounter an audio issue (no sound) when setting up their console, or after changing some settings. In some cases, the PS4’s sound simply quits for no apparent reason. If you are having trouble with your PS4’s audio, read this guide and follow our solutions.

Causes of PS4 No Sound issue

If your PS4 shows video but it has no sound at all, the most likely reason for that is an incorrect setup. If not, there are a few other factors that you need to check.

Wrong TV input.

Normally, there would be missing video and audio if you haven’t selected the right “input” or “source” in your TV. What you need to do is to try all inputs or sources on your TV’s remote to fix the problem.

Incorrect Audio settings.

If you got the TV input right and you’re seeing video from your PS4, it’s still possible that your console’s audio settings may be incorrect. There are two sets of settings that you need to check to ensure that your PS4 can forward audio to the TV or to the controller (if you’re using a controller-connected headset).  Make sure that you check the settings for Audio Devices and Audio Output Settings. Both of them can be accessed under the Settings menu.

Firmware problem.

In some rare instances, a coding issue with the firmware can cause audio to fail. To lessen the chances of any firmware-related glitch, make sure that you PS4 is always updated. If you’re only using the console for offline play most of the time, now is the time that you consider connecting it to the internet so it can download updates.

Broken HDMI cable or port.

If you’re not careful when inserting or unplugging an HDMI cable, the HDMI port on your console can bend or get damaged. This is another possibility that you need to check if you can’t make audio work at all. 

You also want to make sure that the HDMI cable you’re using is working. Try using the HDMI to another console and see if it carries audio signals fine.

How to fix PS4 No Sound issue?

Get help from Sony: Repair.

If none of the fixes above help, you can assume that your PS4 may have a hardware malfunction. It can be a motherboard issue that affects the audio chip. In this case, you’ll need professional help to make diagnostics so be sure to visit your local Sony Store or Service Center.

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