Fitbit Ionic Troubleshooting

Fitbit Ionic

Recent Guides

Why don’t I see my heart rate on my Fitbit Ionic?

By Harold | November 6, 2019

We have received reports from some users saying that their Fitbit Ionic no longer shows their heart rate. Fitbit devices have pretty simple and straightforward processes and features. The heart rate monitor is one of its selling points so it should work without any problem at all. But since you’re here face-to-face with this problem,

How to fix Fitbit Ionic that’s not syncing properly

By Harold | November 6, 2019

While your Fitbit Ionic is a standalone health tracker, you can enjoy it’s full potential if you use it together with your smartphone. There are features that you can actually find very helpful once the tracker is paired and properly connected with a phone. But since the connection between these devices are established via Bluetooth,

How to fix Fitbit Ionic that’s not receiving notifications from Android

By Harold | November 4, 2019

In order for the notifications from your Android to reach your Fitbit Ionic, both devices have to be properly paired and connected. Needless to say that if problems regarding notifications occur, the first thing you have to do is make sure the connection is stable although there are also other factors you have to consider

Fitbit Ionic Screen Awake option no longer works

By Harold | November 4, 2019

Your Fitbit Ionic has a feature that will automatically powers up the display when you raise your wrist. It’s called Screen Awake or Quick View on other Fitbit devices. Mostly, owners found this feature very useful and convenient as a single action would immediately let you see what’s on the screen of your tracker. If

How to fix Fitbit Ionic that won’t update its firmware

By Harold | November 4, 2019

Firmware updates are important because they often come with fixes to most pressing issues owners reported as well as patches to some vulnerabilities that were discovered after the release of the device. Your Fitbit Ionic should be able to receive updates every time they’re rolled out but some owners reported that their trackers could not

What to do with your Fitbit Ionic if it’s not charging

By Harold | November 1, 2019

Some owners of the Fitbit Ionic have been complaining about their trackers that no longer charges. Others say that their units ran out of battery but they tried connecting to the charger, it won’t respond. There were also those whose trackers still have a few percent of battery so troubleshooting was easier for them. Charging