How To Fix The Error 0x80070005 on Xbox Series S

This error means that your console is having a difficult time connecting to Xbox Live. When such a problem occurs, there is important information that might not be verified, and one of them is your subscription.

Aside from that, it’s also possible that the game or app you’re trying to use has some issues. It’s imperative that once the error code shows up, you should spend some time troubleshooting the game, your console and even your connection. So if you’re one of the gamers that’s having a problem like this, here’s what you should do: 

Fix #1: Powercycle your Xbox

The very first thing you have to do is to restart your console, most especially if the problem occurred without apparent reason or cause. Doing so will refresh the memory as well as re-establish the connection between your device and Xbox Live. 

  1. To restart your console, press and hold the Xbox button on the controller. 
  2. When the Power center shows, highlight Restart Console and press A.
  3. Select Restart and wait until the reboot is complete. 

Once your console is ready, launch the game or app you’re having issues with to see if it works. 

Fix #2: Check your Internet connection

If the previous solution fails, then what you need to do next is to check your Internet connection. It’s possible that you’re just having some back connection issues that’s why your console can’t communicate with Xbox Live. So follow these steps to do a speed test: 

  1. Press the Xbox button on your controller. 
  2. Highlight Settings and press A to open it. 
  3. Select General if it’s not selected yet, and then open Network settings. 
  4. Select Test network connection. If it says your console is connected to the Internet, then try doing a speed test. 
  5. Select Test network speed & statistics, and wait until the speed test is completed. 

If it’s a connection issue, you’ll be able to fix it by restarting your router or modem. You may also call your Internet Service Provider and have it checked. 

Fix #3: Reinstall the game with problem

After making sure that it’s not about your connection or system glitch, the next thing you have to do is to uninstall the game you’re having issues with and reinstall it. This will fix any app-related issue you may be experiencing. Here’s how you do that: 

  1. Press the Xbox button on your controller.
  2. At the Home tab, highlight My games & apps and press A.
  3. Select See all to view all your games and apps.
  4. Highlight the game you’re having issues with, and then press the menu button on the controller.
  5. Select Uninstall and press A. 

After that, restart your Xbox before reinstalling the game. 

Fix #4: Factory reset your console

This is going to be your last resort in case the error still pops up randomly after doing the previous solutions. Instead of doing the full reset, you just have to reset all the settings on your console that should fix the error. Here’s how: 

  1. Press the Xbox button on the controller to pull up the side menu. 
  2. Press the RB button a few times to select Profile & system. 
  3. Highlight Settings and press A to select it. 
  4. Highlight System and then select Console info.
  5. Select Reset console. 
  6. Select Reset and keep my games & apps. 

After that, set up your console again and the error 0x80070005 should be gone by now. 

We hope that this troubleshooting guide can be helpful. 

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