Many Civ 6 gamers are reporting about this game crashing on Nintendo Switch. In some cases, Civilization 6 crashes right after the game has loaded. For some, the problem occurs after installing an update. In this article, we’ll show you how to fix this problem.
Reasons why Civ 6 is crashing on Switch
There are several things to consider if you’re dealing with a crashing issue when playing Civ 6. Let’s discuss each of the factors below.
There are no perfect games. Even the most polished games out there regularly needs improvements via patches in order to get rid of bugs. Civ 6 is no exception and from time to time, glitches that developers haven’t anticipated may show up.
If you’ve been playing the game for a while and now it’s crashing all of a sudden, that may not be a necessarily major issue. Depending on the real reason, the bug may be fixed by doing a simple troubleshooting step such a restart, or by performing a more drastic solution like a factory reset.
Console software glitch.
In some other cases, Civ 6 crashing issues are traced to software bugs with the Switch software itself. An issue like this is usually fixed by updating the game and the Switch software.
Game card issue.
Some game cards may suffer glitches over time, or due to wear and tear. If your Civ 6 game is on a physical card, you can try to do a few game card troubleshooting to see if you can fix the issue.
Saved game progress is corrupt.
A corrupted saved game can also result to crashing issues. Although there’s no way to know in advance if your game progress has been corrupted, one of the clear signs of this issue is when your game crashes after loading. Since there’s no way to fix a corrupted game data, you may need to delete the problematic game progress in order to go ahead with the game.
Fixing Civ 6 crashing issue on Nintendo Switch
These are some of the potential solutions that you can do if Civ 6 keeps crashing on your Nintendo Switch.
- Check for on-going or recent bugs online.
New bugs that affect many gamers are usually reported in online forums by proactive gamers. If you are one of the affected gamers, there’s a chance that the new bug may already being discussed by Switch gamers online.
Try to spend a few minutes searching the web using Google for answers to your issue. When doing a query, try to provide a specific description of the problem, such as “Civ 6 crashing after a turn” or “Civ 6 Switch crashing after an update.”
- Restart the Switch console.
If there’s no help that you can get online at all, it’s time that you start troubleshooting the issue. First, you want to reboot the console. Minor bugs may sometimes develop if your Switch is left running for an extended period.
To turn off the console, just press and hold the Power button for about 3 seconds. Once the Power options appear, select Power Off. Turn the console back on again and check for the problem.
Alternatively, you can force reboot the console by pressing and holding the Power button for about 12 seconds. This is useful if the Switch is unresponsive or does not respond to any input.
- Install updates.
Updates not only add improvements but at times, they also fix known bugs. Make sure your Civ 6 game is running the most recent version. By default, your Switch should tell you if there’s a new version of the game but you can always check for updates manually. Here’s how:
-Ensure the Nintendo Switch console is connected to the Internet.
-From the HOME Menu, select the icon for the software you wish to update without starting the game or application.
-Press the + or – Button on your controller, then select Software Update followed by Via the Internet.
- Clear Switch game cache.
Switch games may sometimes crash due to a bad system cache. You can refresh this cache by clearing it. Here’s how it’s done:
-Go to the Home Menu.
-Select System Settings.
-Select Formatting Options.
-Select Clear Cache.
–Select the user for which you want to clear cache and follow the instructions.
–Restart your Nintendo Switch and check for the problem.
- Scan for corrupted data.
At other times, some other data may cause apps or games to stop working normally. You can tell the console to scan for possible corrupt data in the system by following these steps:
-Go to the Home Menu.
-Select System Settings.
-Scroll through the options on the left and select Data Management.
-On the right-hand side, select Manage Software.
-Then, select the software you would like to check.
-Select Check for Corrupt Data.
- Re-insert the game card.
If you have the physical version of Civ 6, you can try to see if re-inserting the game card will fix the crashing issue. In order to prevent causing damage to the software, make sure that the Switch is powered off before you remove the game card.
- Try another game card.
If possible, you can try another game card of Civ 6 to see if the current one is damaged. Simply skip this suggestion if you can’t find another Civ 6 game card.
- Try moving game to internal storage.
If Civilization 6 continues to crash at this point, you can try moving the game data to the console if you’re using an SD card. If the game and its related are already saved in the internal storage, you can ignore this solution.
Before you want to move the game files to the console internal storage, you need to uninstall the game first. Here are the steps to delete a game:
-Highlight the game you want to delete on the Home Screen of your Nintendo Switch.
-Press the + button on the right Joy-Con to open the Options menu.
-Select Manage Software from the menu on the left.
-Select the game.
-Select Manage Software.
-Select Delete Software.
-Select Delete again when asked to confirm.
After erasing the game, reinstall it to the internal storage and see if the problem returns.
Restore software settings to defaults (factory reset).
Doing a Nintendo Switch factory reset is a drastic solution and should only be a last option. You must perform this solution only if none of the suggestions above has helped.
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