X Keeps Crashing on Galaxy S24? 12 Fixes That Actually Work (2026)

X (formerly Twitter) crashing on the Galaxy S24 is most commonly caused by a corrupted app cache, an outdated version of the X app, or a conflict with Samsung’s One UI software. After the One UI 7 update rolled out to Galaxy S24 devices in early 2025, a wave of users reported increased app instability — so if your crashes started after an update, you’re not alone. Work through these fixes in order; most people find the culprit within the first four steps.

The crash can show up in different ways: X may close immediately after launching, freeze while scrolling your timeline, crash when opening a video or photo, or become unresponsive when you try to reply or post. Each symptom points to a slightly different underlying cause, but the fixes below cover all of them. Start with Fix 1 and work down the list — the earlier fixes are safer and faster, while the later ones are more thorough.

Check X’s Server Status First

Before doing anything to your phone, confirm that the problem isn’t on X’s end. X has experienced several outages that caused the app to crash or freeze on all devices simultaneously — no amount of troubleshooting on your phone will fix a server-side outage.

Go to downdetector.com/status/twitter or check X’s own status page at status.x.com. If there’s a widespread outage reported, wait it out — usually these resolve within a few hours. You can also check the X Help Center for any posted announcements about known app issues affecting Android devices. If everything looks normal on X’s end, the problem is on your phone — continue below.

Fix 1: Force Stop X and Reopen It

This is the fastest fix and solves the crash for many users. Force stopping X clears the app’s running processes without touching your data.

Go to Settings → Apps.
Scroll down and tap X.
Tap Force stop, then confirm.
Wait 10 seconds, then reopen X.

If the app launches normally, you’re done. If it crashes again within a few minutes, continue to the next fix.

Fix 2: Clear the X App Cache

Corrupted cached data is the most common cause of X crashing on Galaxy S24. Cache builds up over time and can become corrupted after app updates or One UI upgrades — particularly after the One UI 7 rollout in 2025.

Go to Settings → Apps → X.
Tap Storage.
Tap Clear cache.
Reopen X.

Clearing the cache won’t delete your login, posts, bookmarks, or saved drafts — it only removes temporary files that the app regenerates on its own. This is safe to do at any time, and it’s worth repeating after any major X app update or One UI software update.

Fix 3: Restart Your Galaxy S24

A cold reboot flushes RAM, clears stuck processes, and re-establishes your network connection — all of which can contribute to the X crash.

Press and hold the Side button (power button).
Tap Restart.

If your screen is frozen, press and hold the Volume Down and Side button simultaneously for about 10 seconds until the Samsung logo appears and the phone restarts.

Fix 4: Update the X App

X pushes app updates frequently, and running an old version is a common cause of crashes — especially after Android security patches or One UI updates change underlying system behavior. An X update from late 2024 introduced major changes to the app’s video rendering pipeline that caused crashes on unpatched builds.

Open the Google Play Store.
Tap your Profile icon in the top-right.
Tap Manage apps & device → Updates available.
Find X and tap Update, or tap Update all.

If no update is available, your X app is already current — continue to the next fix.

Fix 5: Check Your Internet Connection and VPN

X requires a stable internet connection to function. A weak Wi-Fi signal or an active VPN can cause the app to freeze and crash, especially when loading the timeline or opening media files.

Switch between Wi-Fi and mobile data to see if the crash is connection-specific.
If you’re using a VPN, disable it temporarily. Go to Settings → Connections → More connection settings → VPN and toggle it off. Reopen X to test.
If X works fine with your VPN off, the VPN is causing the issue — try switching VPN servers or contact your VPN provider.

Fix 6: Disable Battery Optimization for X

Samsung’s aggressive battery optimization in One UI can kill X in the background or interrupt its processes mid-session, causing the app to crash when you switch back to it. This is especially common on Galaxy S24 units running One UI 7’s updated power management.

Go to Settings → Apps → X.
Tap Battery.
Select Unrestricted (not Optimized or Restricted).
Reopen X and test.

This is especially worth trying if X crashes specifically when you return to it after switching to another app.

Fix 7: Clear X App Data

If clearing the cache didn’t work, clearing the full app data will. This resets X to a fresh install state — you’ll need to log back in afterward, but this is one of the most reliable fixes for persistent crashes.

Go to Settings → Apps → X.
Tap Storage.
Tap Clear data, then confirm.
Reopen X and sign in again.

Fix 8: Boot in Safe Mode to Diagnose Conflicts

Safe Mode loads Galaxy S24 with only Samsung’s stock apps running — all third-party apps are disabled. If X runs normally in Safe Mode, a third-party app is causing the conflict (common culprits: launchers, screen recorders, accessibility tools, battery optimizers).

To enter Safe Mode:

Press and hold the Side button.
When the power menu appears, press and hold the Power off button on screen.
Tap Safe mode when prompted.

Test X in Safe Mode. If it works, restart normally and uninstall recently installed apps one at a time to identify the conflict. To exit Safe Mode, simply restart your phone.

Fix 9: Reset App Preferences

One UI stores app preferences that can become corrupted after major updates, causing apps to misbehave. Resetting them restores default permissions and settings for all apps without deleting any data.

Go to Settings → Apps.
Tap the three-dot menu in the top-right corner.
Tap Reset app preferences.
Tap Reset to confirm.

Fix 10: Uninstall and Reinstall X

A full uninstall removes the app binary, all cached files, and residual data that a simple cache clear might miss. This is one of the most reliable fixes for persistent crashes.

Press and hold the X app icon on your home screen.
Tap Uninstall, then confirm.
Open the Google Play Store, search for X, and install it.
Sign back in with your X account credentials.

Fix 11: Update Your Galaxy S24’s Software

Samsung regularly releases One UI patches that fix app compatibility issues. As of 2026, Galaxy S24 devices should be running One UI 7.1 or later. If you’re on an older build, a pending software update may be the fix.

Go to Settings → Software update.
Tap Download and install.
If an update is available, install it and test X afterward.

Fix 12: Clear the System Cache Partition

After major One UI updates, residual system cache can conflict with apps like X. Clearing the system cache partition from recovery mode wipes this without affecting your personal data or installed apps.

Power off your Galaxy S24.
Press and hold the Volume Up and Side button simultaneously until the Samsung logo appears.
In the recovery menu, use Volume Down to navigate to Wipe cache partition.
Press the Side button to select it, then confirm with Yes.
Select Reboot system now when the process completes.

Last Resort: Factory Reset

If none of the above fixes have worked, a factory reset eliminates any deep software corruption that could be causing the crash. This wipes everything on your phone, so back up your data first.

Back up first: Go to Settings → Accounts and backup → Back up data to save your data to Samsung Cloud or Google Drive before proceeding.

Go to Settings → General management → Reset → Factory data reset.
Read the warning, then tap Reset.
After the reset completes, set up your phone fresh and install X before restoring other apps — this confirms X works on a clean system before anything else can interfere.

When to Contact Support

If X continues to crash on your Galaxy S24 after trying all of the above fixes, including the factory reset, the issue is likely on X’s side — a server-side bug, an account-specific problem, or an app version regression that affects certain hardware configurations. Contact X support at help.x.com or monitor the X Help Center for platform-wide known issues affecting Android users.

If your Galaxy S24 is crashing across multiple apps (not just X), the problem is likely hardware or a deeper software issue. Contact Samsung support at 1-800-SAMSUNG (1-800-726-7864) or visit samsung.com/us/support for warranty service. The Galaxy S24 carries a one-year manufacturer’s warranty in the US, and Samsung’s walk-in service centers can run diagnostics at no charge within the warranty period.