What to do if your iPhone won’t turn on after the iOS 13 update

Many iPhone owners who have recently received the iOS 13 update have reported that their devices powered off and won’t turn on anymore. But the thing about this problem is that, as long as your device does not have any signs of physical and/or liquid damage, you can always make it respond again. You don’t even need to do some complicated procedures to revive your iPhone. 

In this post, I will share with you a couple of very basic yet effective solutions that will make your iPhone that won’t turn on respond again. So, if you’re one of the owners that’s bugged down by a problem like this, continue reading because this article may be able to help you one way or the other. 

For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar to yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.

Fixing an iPhone that won’t turn on after iOS 13

Most of the time, this kind of problem is caused by a firmware crash. This often leaves an impression that your device has some kind of hardware-related issues but in reality, it’s actually just a pretty minor firmware problem. Here’s what you need to do about this problem…

First solution: Force restart your iPhone

This procedure is the most effective one against system crashes. In fact, it can be the only thing you need to do to fix your iPhone that won’t turn on after a firmware update. The forced restart is actually a simulated battery removal that will refresh your device’s memory and reload all the services. This won’t delete any of your files or data. Thus, it’s safe yet pretty effective in dealing with a problem like this. Here’s how you do it: 

  1. Quickly press and release the Volume Up button, and then the Volume Down button.
  2. The moment you release the volume down button, press and hold the Side or Power key until the Apple logo shows on the screen.

Most of the time, this will fix an iPhone that got stuck on a black screen. But if you weren’t able to make your device respond, do this procedure a few more times, before you perform the next procedure. 

Second solution: Charge your iPhone and do the Forced Restart

If the first solution to fix the problem and your iPhone still won’t turn on, then it is very much possible that the battery has been completely drained. There are times when the firmware crashes when the device reaches a critical battery level or before it runs out of juice. When this happens, your iPhone won’t respond to the charger or when you hold the power key. But don’t worry, there’s always something you can do about it. Here’s how…

  1. Plug the iPhone charger to a working wall outlet. 
  2. Using the original cable, connect the phone to its charger. 
  3. Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes. 
  4. Quickly press and release the Volume Up button, and then the Volume Down button.
  5. The moment you release the volume down button, press and hold the Side or Power key until the Apple logo shows on the screen.

As long as your iPhone did not power off due to physical or liquid damage, you should be able to make it respond again by doing either of these procedures. 

I hope that this post has somehow helped you make your iPhone that won’t turn on respond again. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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